Experience

Snowing in Space Coffee

• United States
• Manufacturing
• 1 - 100 Employee

• Manager

  • Jul 2018 - Present

  o Hired, trained, and supervised six employees; managed team members’ communication and workflow.o Provided effective customer service training and resolved issues with consumers.o Used QuickBooks to perform accounting functions for the business.o Oversaw and audited cash and credit card statements; made deposits and change orders.o Developed novel marketing strategies for use with media, social media, and community outreach.o Hosted engaging new community events as a part… o Hired, trained, and supervised six employees; managed team members’ communication and workflow.o Provided effective customer service training and resolved issues with consumers.o Used QuickBooks to perform accounting functions for the business.o Oversaw and audited cash and credit card statements; made deposits and change orders.o Developed novel marketing strategies for use with media, social media, and community outreach.o Hosted engaging new community events as a part of outreach programming.o Created and streamlined a new organization and management system; planned and wrote new training program and accompanying manuals. Show more Show less



Grit Coffee

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Technical Manager

  • Sep 2015 - Jul 2018

  o Maintained and updated the company’s equipment across four locations on a regular basis.o Wrote and designed a new manual to teach employees about specialty coffees.o Efficiently managed and kept track of inventory and purchases.



Mudhouse

• United States
• Construction

• Barista/Shift Leader

  • Sep 2013 - Sep 2015

  o Provided hospitality and quality customer service.o Trained new employees; acted as manager when one was not present.o Maintained a clean, organized and efficient work environment.