IT Audit Senior Consultant

• Jun 2022 - Present

IT Security Risk Analyst

• Dec 2019 - Jun 2022

IT Specialist

• Feb 2019 - Dec 2019

• Acting as first point of contact for all IT queries. • Logging and updating all queries within the ticket logging system. • Managing, owning and being responsible for all level 1 & 2 support issues for assigned customers. • Building or rebuilding, and installing laptops and PCs as required. • Acting as first point of contact for all IT queries. • Logging and updating all queries within the ticket logging system. • Managing, owning and being responsible for all level 1 & 2 support issues for assigned customers. • Building or rebuilding, and installing laptops and PCs as required.

Technical Support Specialist

• Jan 2019 - Feb 2019

Acted as first point of contact for basic computer issues for a small law firm while the company were short staffed for a small period of time Acted as first point of contact for basic computer issues for a small law firm while the company were short staffed for a small period of time

IT Risk & Security Consultant

• Sep 2018 - Jan 2019

Throughout my time with Deloitte my main duties included but were not limited to:• ITGC audits of application security, change control, physical security• IT gap analysis & remediation projects in compliance with the Sarbanes-Oxley Act, Section 404• Reviews of corporate policies for clients such as IT security, as well as developing new policies • Conducted GDPR reviews in preparation for new EU legislation.• Developed unit costing methods for large higher education authorities• Third party contract risk & compliance reviews for various clients with outsourced operations• Tested transactions from financial systems for fraudulent discrepancies using analytical methods• Interrogation of big data sets using tools such as ACL Analytics and QlikView Show less

IT Risk & Security Analyst

• Sep 2016 - Dec 2018

Customer Service Agent

• May 2015 - Jan 2016

Application Support Analyst

• Mar 2014 - Sep 2014

Duties included: • Became a relied upon member of an 8-person scrum. • Helped in the migration of employee’s machines from physical to virtual. • Assisted with the physical and logical decommissioning of data centre hardware • Provided front line support and problem resolution for all users of Tier 1 applications. Duties included: • Became a relied upon member of an 8-person scrum. • Helped in the migration of employee’s machines from physical to virtual. • Assisted with the physical and logical decommissioning of data centre hardware • Provided front line support and problem resolution for all users of Tier 1 applications.

Sales Assistant

• Nov 2012 - Dec 2012

Working as a Sales Assistant my jobs included Cleaning Aisles, Stocking Shelves & Dealing With Customer Queries Working as a Sales Assistant my jobs included Cleaning Aisles, Stocking Shelves & Dealing With Customer Queries

Prefect

• Sep 2010 - May 2011

During my final year in secondary school I was elected prefect by my peers and teachers. My jobs were to organize events such as the school grads,graduation mass or someone coming to visit the school for a talk i.e the Lord Mayor & George Hook, too look after the students and any problems they may have and too liaise with members of the staff on issues about the school. During my final year in secondary school I was elected prefect by my peers and teachers. My jobs were to organize events such as the school grads,graduation mass or someone coming to visit the school for a talk i.e the Lord Mayor & George Hook, too look after the students and any problems they may have and too liaise with members of the staff on issues about the school.