Experience

Decathlon România

• Romania
• Sporting Goods Manufacturing
• 300 - 400 Employee

• Store Manager

  • Mar 2020 - Present

  Main responsibilities: - developing and implementing the best strategies (commercial, human, financial, safety & security) in order to increase the store's turnover & number of users;- develop and implement strategies to ensure a positive trend of customer & teammates satisfaction;- guarantee a positive net result from year to year;- recruiting and developing potential teammates who can assume leadership roles within the company;- managing & animating a direct team of approx. 20 leaders, and a total team of approx. 90 teammates. Show less

• National Happy Team (HR) Member

  • Feb 2017 - Present

  My responsibilities: - Defining & implementing HR strategies for Decathlon Romania;- Managing and developing the learning & development platform dedicated for all decathlonians in Romania (~1100);- Work closely with the team that manages and develops the online training platform dedicated for all decathlonians;- Contributing and developing the recruitment and integration process for new collaborators.

• Store Manager

  • Oct 2018 - Feb 2020

  Main responsibilities: - developing and implementing the best strategies (commercial, human, financial, safety & security) in order to increase the store's turnover & number of users;- develop and implement strategies to ensure a positive trend of customer & teammates satisfaction;- guarantee a positive net result from year to year;- recruiting and developing potential teammates who can assume leadership roles within the company.

• Operations Manager

  • Mar 2018 - Sep 2018

  • Managing the traceability and flow of stocks;• Managing the store's expenses in order to achieve a monthly positive financial result;• Overseeing the store's commercial dynamism and economic performance;• Ensuring people's (team and clients) and goods safety and security;• Managing customer disputes / difficult clients;• Developing a strong and collaborative relationship with all providers (internal/external).

• Manager

  • Jun 2016 - Feb 2018

  My responsibilities as Sport Coach:• Coaching (1-on-1 sessions) team members with focus on developing their hard & soft skills in order to understand and autonomous implement specific actions in order to increase the turnover, quantities sold, increase the number of clients and their level of satisfaction according to the store’s project;• Supporting allocated team members to define and progress in their own project/mission aligned with the store & company's vision as well as constantly support and monitor results in order to ensure the best frame for professional & personal development;My responsibilities as a Manager:• Creating and implementing a challenging HR project (forecasting the need of human resources, recruitment, integration, developing a 12 months training calendar) that could support the store objective of increasing the number of clients with 40%;• Monitoring and adjusting supply strategies according to local commercial policy, short and long term strategies, seasonality;• Resources management;• Forecasting and monitoring department performances;My responsibilities as Duty Manager :• Ensuring the safety of all team members & clients in the store;• Ensuring a client oriented environment in the store;• Dealing with difficult clients, managing difficult situations and always finding a win-win solution for all parties involved;• Managing and motivating all team members in order to ensure a clean and attractive environment in the store;• Managing the store relationship with all suppliers and partners;• Managing and animate all commercial aspect of the store aligned with the store’s project and commercial policy; Show less



ProgSquad

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Jan 2012 - Mar 2016

  Responsibilities and activities:- Prospecting, identifying and developing long term business relations with key business accounts (prospects, clients and partners), mainly from IT&C sector;- Identifying and addressing clients’ needs, challenges and/or opportunities, consulting them as their partner;- Identifying new business opportunities for all existing clients and proactively proposing ProgSquad’s solutions relevant to their business challenges;- I have solid experience in developing and designing learning and development programs (training needs identification and analysis, developing presentations and training support materials), and in delivering training sessions;- Managing and maintaining relations with client's stakeholders (general managers, project/product managers, department managers, HR Managers, etc.) in order to achieve project’s objectives;- Managing and analyzing all clients stakeholders requirements, gathering and prioritize change requests and suggesting the most efficient and value adding solutions;- Developing specific reports for key client stakeholders regarding the implemented L&D programs;- Developing and designing innovative and creative programs (learning & development, consultancy and/or team building) for various IT&C companies, in order to meet their specific needs;- Develop and propose complex business offers to potential clients and partners;- Implementing complex long term programs, focused on technical topics or for technical working environments;- Contracts negotiation with clients and partners;- Identifying and setting new trends in Learning & Development domain;- Worked closely with IT&C companies and subject matter experts;Contributed in designing and developing new concepts of team building, learning & development programs, and consultancy on different topics (e.g. interpersonal and managerial skills - conflict management, leadership, team dynamics, Agile software development, project management, etc). Show less

• Sales Manager

  • Aug 2011 - Dec 2011

  Responsibilities and activities:- Developing business and sales plans and strategies for learning & development services (training, coaching, consultancy) focused on the IT&C market;- Efficient prospecting of the IT&C market in order to develop new leads and references;- Establishing and building collaborative long term relations with all customers and ensuring a high level of satisfaction;- Assisting in developing the marketing strategies;- Giving effective and prompt feedback to senior management and clients; Show less



SC Aldro Retail SRL

• Bucharest, Romania

• Asistent Manager

  • May 2010 - Aug 2011

  Responsibilities and activities: - Store Management - Coordinating the subordinate staff - Asset management - Overseeing customer service - Manage the cash book, reports and documents daily / weekly / monthly - Recording the sales staff performance, item / bill, dollar / bill - Evaluate and motivate the staff - Permanent contact with superiors - Merchandising (implementing the Visual Presentation Guide) Responsibilities and activities: - Store Management - Coordinating the subordinate staff - Asset management - Overseeing customer service - Manage the cash book, reports and documents daily / weekly / monthly - Recording the sales staff performance, item / bill, dollar / bill - Evaluate and motivate the staff - Permanent contact with superiors - Merchandising (implementing the Visual Presentation Guide)



SC Fashion Retail Groupe SRL

• Bucharest, Romania

• Store Manager

  • Nov 2009 - May 2010

  CATWALK was a private concept store with many high class brands, such as BALLY, Bruno Magli, Fratlli Rossetti, Gino Rossi, G. Ferre etc. It were three store in Bucharest, all of them selling shoes and accessories of the brands previously named. Responsibilities: - Store Management - Coordinating the subordinate staff - Asset management - Overseeing customer service, attend to clients - Manage the cash book, reports and documents daily / weekly / monthly - Recording the sales staff performance, item / bill, dollar / bill - Evaluate and motivate the staff - Permanent contact with superiors - Merchandising ( Visual Presentation Guide ) - Maintaining company standards Show less