Experience

Dealerweb

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Development Executive

  • May 2022 - Present

  • Working with Dealer Partners to maximize every opportunity and lead coming into their business to ensure customer satisfaction, retention and business growth. • Expanding the Dealerweb Partner network with our SaaS solutions: Showroom and React, by presenting and demonstrating a bespoke LMS experience. • Understanding Dealership processes and needs, then guiding Partners to build a package of integrations that meet those needs. • Coordinating the onboarding process utilizing dedicated onboarding and training teams then handing the partner over to a carefully selected and dedicated Account Management Specialist. • Maintaining comprehensive and accurate records of all Prospect and Partner interactions as well as revenue details on Salesforce. • Identifying and researching potential Partners to generate quality prospects via any and all available channels and resources,



Vertu Motors plc

• United Kingdom
• Retail Motor Vehicles
• 700 & Above Employee

• Commercial Sales Specialist

  • Oct 2020 - Apr 2022

  • Dealt with and managed all aspects of commercial vehicle sales including lead management, finance qualification and proposals, vehicle conversion management, signposting, handover and follow up. • Guided clients to make the right decisions for their business with regards to tax, VAT and finance by providing expert and comprehensive information on all available options. • Constantly and successfully took on tasks and challenges no other executive would take on. This led to me becoming a specialist in all niche and complex cases. • Maintained an exceptional customer service record, resulting in loyal repeat business. • Developed a reputation both at work and independently via external channels (social media etc) as a national expert in a specialist field and established myself as exclusive point of contact for national enquiries on the subject. • Showed exemplary levels of profitability on all sales. • Utilised my previous experience, knowledge and skills to coach and develop all members of my team in order to achieve higher levels of service and success as a collective. • Used quieter work hours to produce, edit and publish advanced and professional promotional and informative videos for use on company social media and other channels. I used my own equipment and university training in Digital Media to achieve this.



Edwards Motors

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Dual Franchise Sales Manager

  • Nov 2019 - May 2020

  • Managing both KIA and Mazda New and Used car franchises. • Developed a new pay-plan for the sales team based on financial return to facilitate an increase in overall business profit rather than unsubstantiated performance from sales executives. • Introduced other measures to increase profitability and margins on all sales. • Took Mazda from being below the top 75 to within the top 25 dealers in the UK. • Managing both KIA and Mazda New and Used car franchises. • Developed a new pay-plan for the sales team based on financial return to facilitate an increase in overall business profit rather than unsubstantiated performance from sales executives. • Introduced other measures to increase profitability and margins on all sales. • Took Mazda from being below the top 75 to within the top 25 dealers in the UK.



Wessex Garages

• United Kingdom
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales Manager

  • Mar 2016 - Nov 2019

  • Was the most profitable Sales Executive in my team before being promoted to Sales Manager. Carried this performance through to my own sales team and coached, trained and developed them to replicate results. • Consistently led the site (KIA and Nissan Franchises) financially and exceeded KPIs and manufacturer targets, under challenging circumstances. • Won and attended the ‘KIA High Flyers’ incentive and went on a trip to India. • Had the best national Service Plan penetration with an overall penetration of over 98% for the whole of 2018 and 2019. This returned substantial bonuses for the sales and service departments of the business, while boosting customer retention and service department turnover. • Reached ‘Gold Sales Manager’ status with KIA Academy and was accepted into the ‘Platinum Club’. • Consistently achieved at least 110% on finance targets.



Two Sisters Hotels

• Isle of Wight, England, United Kingdom

• Operations Manager

  • Dec 2015 - Feb 2016

  • Oversaw the renovation, managed contractors to ensure tasks were completed on time and budget. • Set up the business and service accounts with suppliers. Employed individuals to staff the hotel. • Oversaw the renovation, managed contractors to ensure tasks were completed on time and budget. • Set up the business and service accounts with suppliers. Employed individuals to staff the hotel.



Falcon Security

• Cyprus
• Security and Investigations
• 1 - 100 Employee

• Operations Manager

  • Oct 2012 - Nov 2015

  • Promoted to Operations Manager to overseeing all departments within the company nationally. • Deputised as acting MD when the CEO was away, sometimes for several weeks at a time. • Auditing and monitoring staff and contractors in compliance with company and European standards. • Promoted to Operations Manager to overseeing all departments within the company nationally. • Deputised as acting MD when the CEO was away, sometimes for several weeks at a time. • Auditing and monitoring staff and contractors in compliance with company and European standards.



Jupiter Tec Ltd.

• Nicosia, Cyprus

• Media and Technical Support Manager

  • 2011 - 2012

  • Managed retail shop customer service and sales and E-commerce website. • Created and managed website content with product photography, promotional videos and copy. • Managed the day to day running of the business including staff and stock management. • Managed retail shop customer service and sales and E-commerce website. • Created and managed website content with product photography, promotional videos and copy. • Managed the day to day running of the business including staff and stock management.



GKGK Management Solutions

• Larnaca, Cyprus

• Digital Media and IT Support Manager

  • 2010 - 2011

  • Produced live streaming video content, managed digital advertising, promotions and campaigns. • Created animated Flash based advertising material and produced live streaming video content. • Provided hardware and software IT support, telephone and email-based sales and customer support. • Produced live streaming video content, managed digital advertising, promotions and campaigns. • Created animated Flash based advertising material and produced live streaming video content. • Provided hardware and software IT support, telephone and email-based sales and customer support.