Adolfo Franco
Chief Operations Officer at Voxcentrix - Call Center Services in Mexico- Claim this Profile
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Bio
Experience
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Chief Operations Officer
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Apr 2019 - Present
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Operations Manager
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Jun 2015 - Present
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Operations Manager
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Jun 2015 - Present
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Operations Manager
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Sep 2004 - Jun 2015
I started as an agent doing surveys over the phone in Americas Survey company back in 2004. After 11mo of interviewing, I was promoted to Quality Assurance department where I worked as Quality Assurance associate, team leader and data processing. By 2006, I was promoted to Production Supervisor where I stayed for around 5 months until I became part of the Project Management team, I worked as a Project Manager and Senior Project Manager for 6 years, during this time I worked with several clients and projects simultaneously. In February 2013, I was promoted to Operations Manager where I spent 2 years and during this time, I was able to bring the workforce to the highest point since I started working for ASC and also we got to manage 125-150 more projects per year compare to previous years. Show less
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Education
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2012 - 2015
Universidad Interamericana para el Desarrollo
Bachelor’s Degree, Computer and Information Sciences and Support Services -
2012 - 2015
Universidad Interamericana para el desarrollo
Information Systems Engineering, Computer Programming
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