Experience

SR Technologies (SRT Group)

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Production Control Coordinator

  • Oct 2018 - Jan 2020



ComfortUp.com

• Deerfield Beach FL

• Customer Service and Sales Representative

  • Mar 2015 - Oct 2017

  Heating venting air conditioning (HVAC) customer service and sales representative for an e-commerce company. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. I have rapidly become one of the department leads for all phone calls regarding ductless mini split air conditioning systems. I sell, write up/process customer orders, handle inquiries, complaints, billing questions and payment requests. Calm… Show more Heating venting air conditioning (HVAC) customer service and sales representative for an e-commerce company. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. I have rapidly become one of the department leads for all phone calls regarding ductless mini split air conditioning systems. I sell, write up/process customer orders, handle inquiries, complaints, billing questions and payment requests. Calm angry callers, repair trust, locate resources for problem resolution. Interface daily with internal partners in accounting, services, new business, operations and consumer. Upsell HVAC equipment, responsible for over 500K of business in 2016 and 400K through October 2017. Show less Heating venting air conditioning (HVAC) customer service and sales representative for an e-commerce company. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. I have rapidly become one of the department leads for all phone calls regarding ductless mini split air conditioning systems. I sell, write up/process customer orders, handle inquiries, complaints, billing questions and payment requests. Calm… Show more Heating venting air conditioning (HVAC) customer service and sales representative for an e-commerce company. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. I have rapidly become one of the department leads for all phone calls regarding ductless mini split air conditioning systems. I sell, write up/process customer orders, handle inquiries, complaints, billing questions and payment requests. Calm angry callers, repair trust, locate resources for problem resolution. Interface daily with internal partners in accounting, services, new business, operations and consumer. Upsell HVAC equipment, responsible for over 500K of business in 2016 and 400K through October 2017. Show less



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Sr. Product Planner

  • 1974 - 2013

  Bi-lingual, structural process-oriented Senior Product Planner who initiates and maintains product nomenclature, structures, order entry, literature. Expert in all aspects of getting a product to market, including requirements, interfacing with engineering, initiating order entry requirements and pricing. Superior organizational, communication and interpersonal skills who works well under deadlines. Motivated, self-directed, result-oriented. Bi-lingual, structural process-oriented Senior Product Planner who initiates and maintains product nomenclature, structures, order entry, literature. Expert in all aspects of getting a product to market, including requirements, interfacing with engineering, initiating order entry requirements and pricing. Superior organizational, communication and interpersonal skills who works well under deadlines. Motivated, self-directed, result-oriented.