Experience

Chambi Eagle Technology
• Tunisia
• IT Services and IT Consulting
• 1 - 100 Employee
• Founder

  • Sep 2019 - Present


FIS

• United States
• Information Technology & Services
• 1 - 100 Employee

• Director Customer Support Services

  • Dec 2015 - Aug 2019

  Part of my responsibilities: • Manage Professional services teams • Be the account manager for french customers • Manage ITOps (L1,L2) teams for US customers • Manage Development teams • Manage Software Quality teams • Manage support teams • Manage Helpdesk teams • Manage IT team • Manage InfoSec team Part of my responsibilities: • Manage Professional services teams • Be the account manager for french customers • Manage ITOps (L1,L2) teams for US customers • Manage Development teams • Manage Software Quality teams • Manage support teams • Manage Helpdesk teams • Manage IT team • Manage InfoSec team



SunGard

• United States

• Director Customer Support Services

  • May 2011 - Dec 2015

• Costumer Services and Support Manager

  • May 2006 - May 2011



Cegedim

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Project Manager (Morocco,Algeria and Tunisia)

  • Sep 2005 - Apr 2006

  I was in charge of three teams in different locations : Morocco, Algeria and Tunisia I was in charge of three teams in different locations : Morocco, Algeria and Tunisia


Transmedical Informatique
• Development team manager & Customer services manager

  • Nov 1998 - Sep 2005

Ministry of finance
• Sri Lanka
• Government Administration
• 1 - 100 Employee
• Oracle Database Administrator and system Administrator

  • Sep 1997 - Oct 1998