Adnan Alibhai

Head Of Business Operations INDIA- Projects, Franchise and Channel Sales(KR, TN, AP) at Rosetta Products
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Contact Information
Location
Pune, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Hindi Limited working proficiency
  • Marathi Elementary proficiency
  • Bengali Elementary proficiency
  • Urdu Elementary proficiency

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
  • Lean Six Sigma Green Belt (ICGB)
    Asian Institute of Quality Management
  • PRINCE2® 2017 Practitioner
    AXELOS Global Best Practice
  • PRINCE2® Foundation and Practitioner Certification Training
    AXELOS Global Best Practice / ASIAN INSTITUTE OF QUALITY MANAGEMENT

Experience

    • Singapore
    • Textile Manufacturing
    • 1 - 100 Employee
    • Head Of Business Operations INDIA- Projects, Franchise and Channel Sales(KR, TN, AP)
      • Oct 2017 - Present

      Business Head - India for Projects.- Complete customization work - Handtufted, HandKnotted, Nylon Printed Carpets, Area Rugs, Carpet Tiles, Laminate and PVC Floorings, SPC, Deck etc.- Strength - Hospitality Industry, Corporations, Commercial Spaces. Business Head - India - Franchise R Gallery - Shop in Shop concept- Exclusive Non-Distribution range of Premium Products - Carpets to Area Rugs to Customisation.- Franchise Model of Business.Zonal Head - Distribution Sales- Distribution Sales - Karnatala- Distribution Sales - Telangan & AP

    • Projects, Distribution Sales, Business Intelligence & Operations.
      • Oct 2017 - Present

      o Key responsibility is to take control of the IT infrastructure + Training + inculcate Methodology of work, process and systems keeping in mind the future transition from manual methods to automation and systems. o Amalgamate the various operational functionalities into an Integrated Platform for seamless business transactions.o Business analysis to gather required BI system requirementso Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configurationo Use ETL tools to load data store(s)/ data warehouse(s)/ data mart(s).o Transition developed BI systems to the Operations & Support teamo Provide support as required to ensure the availability and performance of enterprise dataand BI environments for both external and internal userso Ensure proper configuration management and change controls are implemented for yoursphere of influenceo Provide technical assistance and cross training to other team memberso Design and implement technology best practices, guidelines and repeatable processes

    • Chief Executive Officer
      • Oct 2017 - Dec 2021

    • India
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • General Manager
      • Feb 2015 - Apr 2016

    • Bangladesh
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Operations
      • Apr 2008 - Mar 2015

    • United States
    • Media Production
    • 1 - 100 Employee
    • Head of Operations
      • 2008 - Feb 2015

    • Operations Manager
      • Apr 2004 - Mar 2008

    • Manager
      • 2006 - 2008

    • Customer Service Domain
      • Aug 2005 - Mar 2006

    • Operations Manager
      • Apr 2004 - Mar 2006

    • Design & Implementation
      • 2003 - 2004

    • Customer Sales
      • Jan 2000 - Jan 2002

    • Marketing Executive
      • Jan 1997 - Jan 2000

Education

  • National Institute of Business Management
    Master of Business Administration (MBA)
    2014 - 2015
  • ITSM TECHNOLOGIES
    ITIL V 2011
    2016 - 2016
  • ITSM TECHNOLOGIES / AXELOS
    PRINCE2 Foundation
    2016 - 2016
  • ITSM Technologies / AXELOS
    PRINCE2 PRACTITIONER
    2016 - 2016
  • Asian Institute of Quality Management
    Six Sigma
    2010 - 2011
  • Savitribai Phule Pune University
    B.Com
    -
  • The Bishops School
    Commerce Graduate Degree: B
    -

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