Adnana Šapčanin-Mašala

Assistant to the head of student services at Zagreb School of Economics and Management
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Contact Information
us****@****om
(386) 825-5501
Location
Zagreb, Zagreb, Croatia, HR

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Experience

    • Croatia
    • Education Management
    • 1 - 100 Employee
    • Assistant to the head of student services
      • Sep 2019 - Present

      - Management of elements of the student enrollment process, including enrollment of freshmen, collection of documentation, drafting and sending of contracts via ZOHO, monitoring of contract execution, and receiving and archiving in printed and electronic form; the complete work is in the Salesforce program. - Archiving of student documentation in the student file; - Creation of the schedule of lectures for undergraduate and graduate studies according to NPP, placement of classes in halls, coordination with the vice-deans for both study cycles, and sending the schedule of lectures to notice boards, OPNA Notice board. - Carrying out the process of verification of indexes and grades, before the student goes out to defend the final or diploma thesis; - The process of preparing diplomas and diploma supplements (entering supplements, sending the necessary documentation to the printing house for printing, putting in the sleeves...) - Management of the application process for examination deadlines for all student years of undergraduate and graduate studies; - Ordering of all documents issued by the student service (CASTOR program); - In addition to working in the student service, I also performed other tasks related to students, namely preparations for the promotion of graduates at ZŠEM; Show less

    • Head Librarian
      • Sep 2010 - Sep 2019

      - Organizing and maintaining collections of books, textbooks, and all publications issued for use; - Planning and construction of the library fund; - Processing of book materials in the library; bibliographic processing, content analysis for the purposes of classification, as well as subject analysis; - Creating, updating and editing the archive; - Monitoring the necessary literature and renewing it for the needs of users, as well as enabling the conditions for using the library to all users; - Helping users to search and find the necessary information and publications; - Creation of databases; - Borrowing books and keeping records about it; - Provision of services and information to all users of the library; - Electronic search of the COBISS book collection. - Receiving working versions of the final papers of the second cycle; receiving diploma theses of Bologna students; receiving Application of topics for the preparation of final theses of the II cycle of studies; receiving working versions of doctoral dissertations; - All administrative tasks related to the organization of work with students, professors and employees; Show less

Education

  • University of Sarajevo
    Graduated comparativist and graduate librarian, 9
    1990 - 1995

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