Justin Smith

Senior DevOps Engineer at MIM Software Inc.
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Greater Cleveland

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LinkedIn User

Justin is exceptional! He started working at MIM a few months before I joined the company. He was one of the first co-workers that I met, and he has consistently been one of the most helpful to me throughout my various roles in the company. He excels at everything that he works on. His technical abilities are outstanding, and his documentation work is as clear and consistent as it is prolific. He helped MIM transition from an outdated email system to G Suite. This was an enormously useful change! He is an excellent team player, and always knows how to assist a co-worker in need. Whenever I have asked Justin questions about Docker, GitLab, Hyper-V, or other technologies, he has always pointed me in the right direction toward an answer, even scheduling time to discuss solutions in-depth. His presentations are among the best that I've seen, whether he's speaking to a group or providing individual training and technical support. Also, Justin is very organized and has been able to lead several projects and initiatives at MIM, including the DevOps Study Club. This has been a helpful resource for learning about AWS, Linux, and networking.

Aaron Greene

I have worked with Justin at MIM for several years. During my time, Justin has been an amazing team member. He has exceptional organization skills and is very knowledgable in Information Technology. Furthermore, Justin always produces high quality work and goes the extra mile in everything he does. Anytime, I have asked Justin for help, he would pause everything and deliver quick results. Justin would be an excellent addition to any team or organization and I am excited to see the great things he will achieve.

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Credentials

  • Certified Budget Coach
    YNAB
    Jun, 2023
    - Sep, 2024
  • GitLab Certified Associate
    GitLab
    Jul, 2022
    - Sep, 2024
  • GitLab Certified CI/CD Specialist
    GitLab Inc.
    Sep, 2020
    - Sep, 2024
  • AWS Certified Solutions Architect - Associate
    Amazon Web Services (AWS)
    Mar, 2020
    - Sep, 2024

Experience

    • Senior DevOps Engineer
      • Oct 2022 - Present

      As the technical lead for MIM's DevSecOps team, I handle the day-to-day responsibilities of overseeing DevOps work at MIM, including training and mentoring new hires, as well as serving as the company's thought leader for DevOps processes.- Build, scale, and develop training for global AWS infrastructure as systems architect- Provide routine automation as Ansible and Terraform development lead- Increased development velocity by creating and optimizing GitLab CI/CD pipelines- Create and organize DevOps workgroups for infrastructure components like AWS and Docker- Establish DevOps training library as author of 300+ technical articles Show less

    • DevOps Engineer II
      • Dec 2021 - Oct 2022

    • DevOps Engineer
      • Jan 2020 - Dec 2021

      I was MIM's first DevOps Engineer. In addition to serving as a thought leader for DevOps practices, such as developing an asynchronous communication workflow to better coordinate with our international offices, I also played a key role in our AWS infrastructure.

    • System Administrator
      • Dec 2017 - Dec 2019

      - Significantly reduced Ops overhead by automating infrastructure with Ansible AWX- Increased IT support responsiveness by proposing and implementing Elasticsearch observability, VictorOps incident management, and runbooks- Quickened development cadence by creating Gitlab CI deployment pipelines- Achieved regulatory compliance by authoring GDPR and InfoSec policies

    • IT Analyst
      • Feb 2016 - Dec 2017

      - Modernized staff workflow by proposing and transitioning company to G Suite- Updated infrastructure by designing Active Directory forest and self-service password reset logic- Decreased IT response times by proposing and implementing Nagios monitoring software- Enhanced infrastructure consistency by implementing Ansible for configuration management- Standardized IT on Git version control & Gitlab for in-house development

    • System Administrator
      • Dec 2013 - Jan 2016

      I was responsible for all IT assets in my first job as a system administrator. I transformed how PF/PCA operated while remaining within strict budget constraints. - Modernized staff workflow by proposing and transitioning company to Google Apps for Education - Transitioned bare-metal services to KVM virtualization and managed deployment via Ansible - Automated OS X software management via Munki, AutoPkg, Reposado, and aamporter. - Hired and worked with local network consultant to redesign outdated network infrastructure - After sudden layoffs, became Drupal webmaster with no prior notice or training Show less

    • Technical Writing Consultant
      • 2009 - 2013

      I performed a variety of duties related to technical writing, including generating system administration documentation, digital signage management, and Drupal content management. I performed a variety of duties related to technical writing, including generating system administration documentation, digital signage management, and Drupal content management.

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