Field Operations Coordinator

• Sep 2023 - Present

Founder

• Jan 2021 - Present

As the founder of ZENABA, I am proud to lead a modest and modern wear brand that empowers women through fashion. Our clothing is designed to inspire confidence and comfort, with a focus on sustainability and inclusivity. Working alongside manufacturers and suppliers, I oversee every aspect of the design process, from concept development to final production. In addition to my design work, I also manage all aspects of the brand's social media presence, crafting engaging posts and building our following from the ground up. Through this experience, I have gained valuable skills in project management, communication, marketing, and design, as well as a better understanding of the fashion industry and consumer trends. Show less

Marketing Associate

• Nov 2022 - Feb 2023

• Coordinated the Marketing Manager's agenda, meetings and appointments. • Developed and distributed weekly newsletters to candidates and employers, providing updates on job openings, industry news, and company culture. • Communicated with companies via email, phone, Google Meet, and in-person meetings to establish partnerships and develop employer branding strategies. • Collaborated with top-to-bottom managers and employers to create interview questions for introduction videos and interviews to showcase the company's culture and attract talents. • Closed partnerships with schools and universities to expand the talent pool. • Provided support to the marketing team in developing and executing campaigns that promoted the company's services and values. Show less

Team Lead

• Sep 2021 - Jul 2022

• Assisting the Country Manager. • Managing a team of 20+ agents. • Drafting / translating (from English to French) training manuals, administrative documents, job descriptions, contracts, and other materials. • Proofreading of video and audio transcripts in French and English. • In charge of productivity, activity reports, task/work assignment and debriefs. • In charge of internal communications. • Managing attendance and punctuality. • Following up on leave schedules and requests, calculating and preparing the monthly payroll accordingly. • Participating in and leading the recruitment process when necessary. • Attending training sessions to ensure the team understands the guidelines and instructions of the projects. • Organizing team building and other internal activities and events. Show less

Data Annotator

• Apr 2019 - Mar 2021

Performing digital tasks such as: Data research, Transcription, Data labeling, for the purpose of developing Artificial Intelligence and Data Processing on behalf of Isahit’s clients. Performing digital tasks such as: Data research, Transcription, Data labeling, for the purpose of developing Artificial Intelligence and Data Processing on behalf of Isahit’s clients.

Sales Development Representative Intern

• Jun 2020 - Nov 2020

• Conducting high-volume outbound prospecting to generate qualified leads. • Qualifying inbound leads as sales opportunities. • Preparing financial offers and contracts. • Conducting high-volume outbound prospecting to generate qualified leads. • Qualifying inbound leads as sales opportunities. • Preparing financial offers and contracts.

Customer Service Representative Intern

• Oct 2019 - Jan 2020

• In charge of transferring Orange numbers to Free during its launching period at the Parcelles Assainies branch. • Walking customers through basic troubleshoot or setup processes. • In charge of transferring Orange numbers to Free during its launching period at the Parcelles Assainies branch. • Walking customers through basic troubleshoot or setup processes.

Customer Service Representative

• Feb 2019 - Mar 2019

Advising and responding to inquiries and claims from Amazon Canada customers. Advising and responding to inquiries and claims from Amazon Canada customers.

Bilingual Assistant

• Aug 2018 - Aug 2018

• Support for the smooth running of the workshop and the symposium held at Dakar, about the development of a national security strategy and democratic transitions in Africa. • Performing all administrative tasks required by the ACSS team. • In charge of welcoming participants, and forwarding information and materials. • Facilitator and translator between participants and the hotel employees. • Support for the smooth running of the workshop and the symposium held at Dakar, about the development of a national security strategy and democratic transitions in Africa. • Performing all administrative tasks required by the ACSS team. • In charge of welcoming participants, and forwarding information and materials. • Facilitator and translator between participants and the hotel employees.

Administrative Assistant Intern

• Jul 2017 - Aug 2017

Administrative support during the United Nations aid project to the NOLDP. Administrative support during the United Nations aid project to the NOLDP.