Experience

PLUG2LEARN INDIA PRIVATE LIMITED

• Salesforce Developer



TULIP TECHONOLOGIES PRIVATE LIMITED

• India

• Salesforce Administrator

  • May 2015 - Apr 2017

  Responsibilities: DCEC: • Working on Digital Customer Engagement Center for BFS (banking & financial clients). • It helps customer with OMNI Channel services & provide OMNI-Channel acquisition & servicing (OCAS) solutions, through web, email, phone, SMS and Chat & enable to serve through channel of their choice across entire life cycle with minimum cost. • Helps in analyzing the conversation and automate the communication. EIPP: • EIPP comes under “Account Receivable management suite”. • Accounts receivable is a legally enforceable claim for payment held by a business for goods supplied and/or services rendered that customers/clients have ordered but not paid for. • These are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset. • EIPP stands for electronic invoice presentment payment • Payment are of 2 types: Online mode (Credit Card) and Offline • Invoice can be of any format: pdf, pic. etc. • Presentment means showing invoice which contains summary, time to pay, time of generating • Have worked on Lightning & Salesforce DX Show less



RJT Compuquest, Inc.

• IT Services and IT Consulting
• 1 - 100 Employee

• B.D.O./Technical Recruiter CompanySep 2014 – Apr 2017 Empl

  • Sep 2014 - Apr 2015

  Noida Area, India Responsibilities: • Interacting with clients on their requirements (analyzing clients’ need and collecting feedback). • Coordinating with MIS executive in preparing relevant hotlist / pipeline of candidates for priority requirements • Interacting with pre-sales team for collecting information of target clients and helping them to interact with clients. • Worked as a recruiter for US Staffing, but also getting opportunity to work & help organization in Internal hiring (on-shore & off-shore) & to work in Domestic recruitment on regular basis. • Have experience of handling VMS (i-labour). • Learning lead-generation, bench sales and designing RFP. • Providing training and always involve in finding & learning new ways to hit the challenges of market. • Good Knowledge on USA’s tax terms. Show less