Experience

The Clarks Hotels & Resorts

• India
• Hospitality
• 100 - 200 Employee

• Sales and Marketing Manager

  • Apr 2023 - Present



Baghaan Orchard Retreat

• India
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • Jan 2021 - Apr 2023

  Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this hotel. Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this hotel. Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.



Ventura Travel Consultant Andaman

• India
• Travel Arrangements
• 1 - 100 Employee

• Sales And Marketing Manager

  • Sep 2019 - Dec 2020



JUNEJA HOTELS PRIVATE LIMITED

• India
• 1 - 100 Employee

• Front Office Manager

  • Feb 2018 - Aug 2019



Treebo Hotels

• Hospitality
• 500 - 600 Employee

• Quality Assurance Manager

  • May 2017 - Nov 2017

  Head of the hotel operations. Responsible for the overall upgrade of the properties assigned under my portfolio in aspects of staff training, guest services and guest satisfaction along with the partner management. Head of the hotel operations. Responsible for the overall upgrade of the properties assigned under my portfolio in aspects of staff training, guest services and guest satisfaction along with the partner management.



Clarks Innn Group of Hotels

• India
• Wholesale Import and Export
• 100 - 200 Employee

• Assistant Front Office Manager

  • Nov 2015 - Apr 2017

  • Motivating and supervising team. • Building customer relations. • Involved in all pertinent matters affecting guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel. • Maximize revenue and cash flow by promoting hotel services, Hotel accommodations and areas of attractions. • Update the developments in the hotel by reviewing and updating the communication log. • Arranging for services requested by the guest by working Co ordination of other departments as appropriate. • Ensuring optimum training, growth and career development for the team members at all levels in the department. • Responsible for Implementing and maintaining the brand standards of the Company through departmental training, monitoring teams and regular inspection. • Responsible for overall Smooth Front Office Operations. Front office upkeep and guest management. Show less



M B Greens Clraks Inn, Moradabad

• Moradabad Area, India

• Duty Manager

  • Nov 2013 - Nov 2015

  Handling Front Of The House Responsibilities. Handling Front Of The House Responsibilities.



Hotel Fortune Inn Grazia

• Noida Area, India

• Front Office Executive

  • Sep 2012 - Nov 2013



Savoy Suites S.A.L.

• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Jul 2010 - Aug 2012



juSTa Hotels & Resorts

• India
• Hospitality
• 200 - 300 Employee

• Front Office Assistant

  • Jul 2009 - Mar 2010