Business Development Manager

• Jun 2021 - Present

- Identify prospects and develop sales strategies to secure new business Selling and promoting Dev and testing services to blue chip organizations - Lead CIO/IT director/ QA director level business meetings in blue chip organisations -Sell Products & Services involving Dev, Dev-Ops and QA/Software Testing in US, UK, Europe and APMEA - Lead Product and Service level demonstrations for potential prospects/Clients. - Develop and manage full sales lifecycle from proposal presentation to closing clients and further farming the account - Act as the primary interface between the company and the customer on all matters including account performance, delivery, billing and negotiation of contract agreements - Represent the company at relevant industry conferences and events - Handling daily activities which include client handling, escalations, deliveries and team management - Continuous improvement of customer relationship management Show less

Customer Success Manager

• Apr 2020 - Nov 2020

Worked as a Customer Success Manager in the Legal & e-discovery space, key job responsibilities included the following: - Chasing new projects with current clients - Supporting sales hunters with any administrative task - Setting up internal project meetings - Researching support and co-ordinating meetings and client follow-ups - Preparing proposals and scheduling capability presentations -Taking care and boosting referrals and MRR - Looking for opportunities to upsell/cross-sell all of our service offerings, - References and testimonials - Client conversion, revenue per client & sales pipeline - Customer revenue report, progress update on new proposals, RFPs, projects progress and client meetings/engagement - Managing Client invoicing and ensuring debtor days are within the target - Customer Project assessment and cross/upselling - Supporting sales monthly reporting needs (e.g. performance to budget, new clients, MSAs, recurring revenue, contacts made, opportunities identified) - Managing customer feedback Show less

Sales Manager

• Dec 2018 - Mar 2020

Primarily into the On demand space catering to Businesses worldwide. Generating business, building client relationships and driving sales with the company's exclusive product suite involving logistics, delivery management, e-commerce, online marketplace, data analytics and CRM based solutions.

Sales Account Manager

• Dec 2018 - Mar 2020

Business Development Manager

• Aug 2015 - Feb 2017

•Handled the complete Bid Management Process with a team of Lead Generators and Lead Converters and generated a targeted Business of $35000-$40000 USD with 25-30 Projects per month. •Handled B2B Sales which included B2B portals like Upwork, PPH, Guru and Freelancer and Direct Sales Channels like Linkedin, emails and, direct calling. • Generated regular and healthy Business on the below-mentioned domains and Technologies: o Website Development (PHP, Magento, WordPress, Laravel, Zend, Joomla, Node.JS, Angular. JS and Twitter BootStrap) o Mobile Application Development( iOS, Android React Native and, PhoneGap) o Website Design(UI/UX, Website Design) •Took care of the account management of the Buyers/Clients for the organization, this included payments, feedback towards work, change requests, daily work submissions and Client satisfaction towards the work done. •Gathered Customer requirements and conducted regular meetings with the Technical Team regarding in-house projects being undertaken by them. •Researched and analysed the market trends and new technologies to make sure that the organization is in pace with its competition and kept enhancing the Development process by creating robust and sustainable applications based on latest market trends and technologies available. •Generated leads and prospect customers and prepared bids costing and pricing for the proposals. •Proposed marketing strategies to optimize targeting of customers and handled Client Relationship and Client Management. Show less

Business Development Manager

• Dec 2013 - Dec 2014

•Generated business on all the major Web and Mobile based technologies like PHP (CMS and Frameworks), Android, iOS, React Native. •Handled a team of 3-5 Lead Generators, and Lead Converters. •Identified "bottlenecks" and implemented new and improved processes and policies. •Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement. •Explored new and emerging market trends and channelize the sales and business methodology accordingly. Show less