Co-Founder

• Dec 2020 - Present

A virtual incubation platform A virtual incubation platform

Senior Manager

• Dec 2019 - Apr 2020

Manager, New Market Launch

• Apr 2019 - Dec 2019

- South Region Head ( Bangalore, Coimbatore ) : Overall responsibility of South India operations - Driven special projects on cost, quality and Customer satisfaction improvement - Driven operation cost efficiencies across services - Executed FR attendance for students security - Vendor Management - South Region Head ( Bangalore, Coimbatore ) : Overall responsibility of South India operations - Driven special projects on cost, quality and Customer satisfaction improvement - Driven operation cost efficiencies across services - Executed FR attendance for students security - Vendor Management

Business Process Owner, Process and Technology

• Apr 2017 - Mar 2019

- Expanded the business offering & identified opportunity areas for business development in Last Mile Delivery - Managed Last Mile Delivery for clients - Delivered Warehouse Management System - Expanded the business offering & identified opportunity areas for business development in Last Mile Delivery - Managed Last Mile Delivery for clients - Delivered Warehouse Management System

Process Owner, Process and Technology

• Feb 2015 - Mar 2017

Tech - OLP : SaaS based multi-tenant platform designed to meet logistic companies end to end technology and business needs Process - • B2B logistics product with first mile, last mile, hub operational and VAS features. • Launched Delivery App Module in 50+ cities; achieved 90%+ app adherence within a month • Set technological direction and developed solution for new offerings • Managed entire product lifecycle starting strategic planning to effective rollout • Prioritized product backlog , planning , assigning and directing work • Responsible for overall direction, performance management , coordination and evaluation of the team • Identified the customer impacting issues , worked out and implemented solutions and process improvements to increase customer satisfaction and operational efficiency of the site • Extensive experience of working in tandem with operations Show less

Assistant Manager

• Apr 2014 - Feb 2015

Lead two projects: Lead Time Reduction and Productivity. • As-is analysis, stabilizing the existing system and proposing a new system • Layout restructuring to reduce the transaction time and streamline the flow of goods • Finalized safety stock & optimum stock levels of components for inventory management • Analysed the Human Resource Allocation and its importance in a manufacturing setup • Established milestones and Structured Performance standards for progress of work • Development of an effective review system involving cross and multi-functional teams across the plant Show less

Summer Trainee

• Apr 2013 - Jun 2013

• Studied and Analyzed critical processes and proposed possible oppurtunities for automation • Value Stream Mapping of the process to find the bottlenecks • Multitasked Kaizen’s to increase efficiency and reduce the delays of the critical processes • Prepared Work Study and Flow Charts of the processes to determine the efficiency of resources • Studied and Analyzed critical processes and proposed possible oppurtunities for automation • Value Stream Mapping of the process to find the bottlenecks • Multitasked Kaizen’s to increase efficiency and reduce the delays of the critical processes • Prepared Work Study and Flow Charts of the processes to determine the efficiency of resources

Setup Configuration Specialist

• Jul 2010 - Aug 2011

Part of two projects: Implementation and Annual Enrollment • Strategic implementation for timely completion of product life cycle development • Master plan adherence of major activities by analyzing critical dashboards and metrics • Perform User Acceptance Testing to ensure and maintain integrity of the overall implementation, data quality, process efficiencies and user support • Extra Miller Award: Appreciation for meritorious work during peak hours Part of two projects: Implementation and Annual Enrollment • Strategic implementation for timely completion of product life cycle development • Master plan adherence of major activities by analyzing critical dashboards and metrics • Perform User Acceptance Testing to ensure and maintain integrity of the overall implementation, data quality, process efficiencies and user support • Extra Miller Award: Appreciation for meritorious work during peak hours