Experience

UA Brands (Uniform Advantage Brands)
• United States
• Retail Apparel and Fashion
• 300 - 400 Employee
• Customer Care Specialist

  • Oct 2022 - Present


Capita India Private Limited Pune, Maharashtra, India

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Customer Service Representative

  • Aug 2019 - Jun 2022

  My roles was to provide customer service for a retail brand based out of UK (NEXT). We were supporting orders and post queries for more than 90 countries. Have also assisted in mentoring new agents when asked by the management. My roles was to provide customer service for a retail brand based out of UK (NEXT). We were supporting orders and post queries for more than 90 countries. Have also assisted in mentoring new agents when asked by the management.



Alp Consulting Ltd.

• India
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Agent

  • Apr 2017 - Oct 2018

  Customer service agents dealing with new bookings and any services required post booking. Have in depth knowledge of all airline used GDS systems. Customer service agents dealing with new bookings and any services required post booking. Have in depth knowledge of all airline used GDS systems.



Fareportal

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Representative

  • Aug 2015 - Aug 2016

  Customer service agents dealing with new bookings and any services required post booking. Have in depth knowledge of all airline used GDS systems. Customer service agents dealing with new bookings and any services required post booking. Have in depth knowledge of all airline used GDS systems.