Experience

Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• Business Intelligence Analyst

  • Dec 2014 - Present

  As an integral member of the Service Management team. I am responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence reports. Working with cross-functional teams, I participate to gather and document reporting requirements to meet Client’s business needs then use those requirements to design, develop, test and implement reports and dashboards that utilize the underlying capabilities and measure performance of the project and business services.



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • May 2013 - Oct 2014

  • Providing Business Solutions by helping marketing departments to develop marketing strategies for product area.• Develop and execute a solution strategy and business plan that support service growth.• Involved in project planning, from setting up kick off call to final war room discussion on the results, recommending cost effective solutions to the client and to establish a successful offshore/onsite working business model.• Build and maintain repository for deliverables, methodologies, and business development documents.• Direct Client interaction to implement changes as per the requirement specified.• Solving client queries in case any business challenges and provide customized overview of the analytical insight reports. • Write, or direct the writing of white papers that add further insight and thought in the solution area and helps in future projects with similar scope and complexity.• Build and maintain repository for deliverables, methodologies, and business development documents.• Analyze different ways for improving current modules to enhance the results and final output.



eClerx

• India
• Information Technology & Services
• 700 & Above Employee

• Analyst

  • Jun 2010 - Apr 2013

  I was managing Product Lifecycle using Agile PLM which includes generating and processing Change Requests for various Line of Businesses for Business Clients. As a Lead Analyst, I was responsible for planning and assigning large scale change request projects to resources and performing audit.