Aditya Bhake

Customer Success Specialist at Jodo
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Contact Information
us****@****om
(386) 825-5501
Location
Nagpur, Maharashtra, India, IN

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Credentials

  • Product managment
    InsideIIM.com | AltUni.in
    Jun, 2023
    - Nov, 2024
  • Product management 101
    Udemy
    Dec, 2022
    - Nov, 2024

Experience

  • Jodo
    • India
    • Financial Services
    • 300 - 400 Employee
    • Customer Success Specialist
      • Dec 2022 - Present

      Responsibilities •Generate flow-for business • Own Customer Life Cycle & Account Management- from Sales Handover, Oversee & Ensure smooth onboarding, Consistent Engagement with (B2C and B2B) building a Relationship of Trust & Transparency • Onboard customers with Integration support and drive adoption of the product Represent the voice of the customer and influence the product development roadmap • Empathise with every aspect of the customer experience, putting customers needs first • Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk • Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability. Show less

  • BYJU'S
    • India
    • E-Learning Providers
    • 700 & Above Employee
    • Sr Inbound Business development associate
      • Mar 2022 - Nov 2022

      KRA/SOP:-INSIDE SALES K-3/K-9/K-12 SEGMENT (TLP & BYJU'S LIVE)cold calling & prospecting of clientswork actively on different campaigns and modules across PAN INDIA (Inc . sub-urban area )Responsibilities of Pre sales and Post sales , with clients retention and sustainability of business moduleActively using CRM tools Lead Squared , Ameyo (web & IVR System)Location (Territory) - BANGALORE KA Reporting office - BANGALORE KA

    • Sr Business development associate
      • Jun 2021 - Mar 2022

      KRA/SOP:-INSIDE SALES K-3/K-9/K-12 SEGMENT (TLP & BYJU'S LIVE)cold calling & prospecting of clientswork actively on different campaigns and modules across PAN INDIA (Inc . sub-urban area )Responsibilities of Pre sales and Post sales , with clients retention and sustainability of business moduleActively using CRM tools Lead Squared , Ameyo (web & IVR System)Location (Territory) - Nagpur MH Reporting office - NAGPUR MH

    • Business Development Associate
      • Feb 2021 - Jun 2021

      KRA/SOP :-DIRECT SALES / HOME DEMO SALES cold calling & prospecting of clientswork actively on different campaigns and modules across Maharashtra Region (Inc . sub-urban area )Responsibilities of Pre sales and Post sales , with clients retention and sustainability of business moduleActively using CRM tools Lead Squared , Ameyo (web & IVR System)Location (Territory) - Nagpur Maharashtra Reporting office - Nagpur MH

    • Inside Sales Associate
      • Jun 2020 - Feb 2021

      KRA/SOP:-INSIDE SALES /VIRTUAL DEMO SALESProspecting of clientswork actively on different campaigns and modules across Delhi, Mumbai urban, Nagpur Urban Region (Inc . sub-urban area )Responsibilities of Pre sales and Post sales , with clients retention and sustainability of business moduleActively using CRM tools Lead Squared, Ameyo (web & IVR System)Location (Territory) - Nagpur MaharashtraReporting office - Nagpur (MH)

    • Business Development Trainee
      • Feb 2020 - May 2020

      KRA/SOP:-DIRECT SALES K-9 SEGMENT (TLP & BYJU'S LIVE)prospecting of clientswork actively on different campaigns and modules across Vidarbha Region (Inc . sub-urban area )Responsibilities of Pre sales and Post sales , with clients retention and sustainability of business moduleActively using CRM tools Lead Squared, Ameyo (web & IVR System)Location (Territory) - Nagpur Maharashtra Reporting office - Nagpur

  • Green Engineers
    • Nagpur Area, India
    • Sales And Support Engineer
      • Jun 2019 - Jan 2020

      Monitored tender submission due dates for installation of Electrical equipments for Power plants and other Gov organizations on behalf of Green Engineers, including that checking, binding, packing, and preparation of outgoing submissions Monitored tender submission due dates for installation of Electrical equipments for Power plants and other Gov organizations on behalf of Green Engineers, including that checking, binding, packing, and preparation of outgoing submissions

Education

  • Rajiv Gandhi College of Engineering and Research
    BE - Bachelor of Engineering, Electrical Engineering Technologies/Technicians
    2016 - 2019
  • Dharampeth polytechnic
    deplom, Computer Engineering Technologies/Technicians
    2013 - 2016

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