Experience

Bajaj Finserv Health

• India
• Wellness and Fitness Services
• 700 & Above Employee

• Area Manager - Relationship Management

  • Jul 2023 - Present

  Pune, Maharashtra, India Area Manager - Relationship Management

• Manager- Relationship Management

  • Jun 2022 - Jun 2023

  Pune, Maharashtra, India Bajaj Finserv Health is an all-in-one healthcare app that offers you personalized healthcare services for you and your family. 1. Handled Pune Region Doctor Network Activation on SaaS Based PMS Solution from 150-300 Active User Base with Individual within 3 Months. 2. Owning Supply Side of Active Doctors in Pune Zone across Specialties, Languages, Gender. Increased penetration from 10% to 25% to service insurance product buyers. 3. Building Capabilities to automate Sales… Show more Bajaj Finserv Health is an all-in-one healthcare app that offers you personalized healthcare services for you and your family. 1. Handled Pune Region Doctor Network Activation on SaaS Based PMS Solution from 150-300 Active User Base with Individual within 3 Months. 2. Owning Supply Side of Active Doctors in Pune Zone across Specialties, Languages, Gender. Increased penetration from 10% to 25% to service insurance product buyers. 3. Building Capabilities to automate Sales functions on SFDC. Handing end to end SFDC development from Requirement sharing to delivery. Beat Plan for Field & Virtual Resources to improve productivity for 80+ resources. 4. Data Analysis to Drive Business Metrics using SFDC & Power BI Dashboards. 5. Handling GTM (Product Development + Distribution) for "Build Your Own Website Initiative"- E-Clinic for Doctors. 6. Distribution Network Expansion: a) Health Pay (Payment App for Healthcare) b) ABHA - UHI c) Glow Sign Board: Visibility d) Video Shoot: Profile Enrichment & Pan India Visibility All Over the Social Media Platform. e) Monitor & TV Installation: For Doctors Advertisement



NoBroker.com

• India
• Real Estate
• 700 & Above Employee

• Manager - Legal Drafting And Documentation

  • Jan 2021 - Jun 2022

  Pune, Maharashtra, India Legal Drafting And Documentation Specialist.

• Relationship Manager at NoBroker Technologies Solutions Pvt. Ltd.

  • Jan 2020 - Jan 2021

  Pune,Maharashtra, India. Relationship Manager Field Operations, in a Homestore Department With the Product Of Rental Agreement Services And Legal Drafting And Documentation. To Serve Customers On And Off Field As well as give on call technical assistance for Domestic and Worldwide customers mainly from US, UK, Europe and UAE. ● Customer query resolution in a timely manner to ensure the best possible customer experience with line of business associates and other support partners. Handling customer queries… Show more Relationship Manager Field Operations, in a Homestore Department With the Product Of Rental Agreement Services And Legal Drafting And Documentation. To Serve Customers On And Off Field As well as give on call technical assistance for Domestic and Worldwide customers mainly from US, UK, Europe and UAE. ● Customer query resolution in a timely manner to ensure the best possible customer experience with line of business associates and other support partners. Handling customer queries on email, chat and call. ● To work both independently and collaboratively as part of a team within the NoBroker Group and with line of business associates and other support partners. ● Query resolution for the internal customer i.e. Business Team. Adhering to Customer Support guidelines to ensure correct resolution. ● Maintaining TAT as per SLA for the process. Building and maintaining relationships with clients and key personnel within their company. ● Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota. Conducting business reviews to ensure clients are satisfied with their products and services. ● Attending meetings with clients inside and outside their offices to build better relationships with them. Achieving client relationship targets and KPI’s as set by the team lead. ● Liaising with internal departments to ensure client needs are fulfilled effectively. Escalating and resolving areas of concern as raised by clients. ● Resolving clients daily operational issues within the given SLAs. Collaborate with internal stakeholders to maintain and increase performance of client accounts. ● Building and Maintaining an appropriate network of key contacts for each client. Initiating and leading the design and development of tailored solutions that supports client requirements. ● Updating the CRM for any change with regard to a client. Handling customer escalations-preparing reports and providing the solution.



Bajaj Finserv

• India
• Financial Services
• 700 & Above Employee

• Sales Officer

  • Aug 2019 - Jan 2020

  Pune, Maharashtra, India Accomplished Sales Officer with expertise in developing outbound cold calling campaigns, Sales, Salesforce CRM system in Credit card sales Networking, Negotiation, Relationship Building, Business Development, Lead Generation, with pan India level based customers for Achieving Sales targets. On the payroll of Teamlease India Pvt. Ltd. as a sales officer in a credit card Department. I'm Generating Leads Over their in Marathi, Hindi, English, and Telugu languages with pan India level based… Show more Accomplished Sales Officer with expertise in developing outbound cold calling campaigns, Sales, Salesforce CRM system in Credit card sales Networking, Negotiation, Relationship Building, Business Development, Lead Generation, with pan India level based customers for Achieving Sales targets. On the payroll of Teamlease India Pvt. Ltd. as a sales officer in a credit card Department. I'm Generating Leads Over their in Marathi, Hindi, English, and Telugu languages with pan India level based customers for achieving my sales targets as a Tele caller. Show less



Narwa Group Of Hotels, Pune

• Food and Beverage Manager

  • Mar 2018 - Aug 2019

  Pune, Maharashtra, India A Competent F & B Manager – Food Costing and Beverages, Liquor’s with over 1.5+ years of extensive experience in Food Costing, Beverages, and Food Cost Auditing with vertically integrated Hotel Industry.



Tushar Enterprises

• Technical Support Specialist

  • Oct 2017 - Mar 2018

  Sangli, Maharashtra, India As a Technical Support Officer with Tushar Enterprises Sangli, with the large number of products such as a money counting machines in banking and Finance sector. To work collaboratively with Nationalized Banks Like Bank Of India, Bank Of Maharashtra and many small scale Regional banks.