Experience

Bites by Dins

• Indonesia
• Food and Beverage Services
• 1 - 100 Employee

• Brand Manager

  • Jan 2019 - Present

  Online Bake Shop 🧁 Online Bake Shop 🧁



PT Xiong Light Indonesia

• Jakarta, Indonesia

• E-Commerce Operations Specialist

  • Apr 2023 - Jul 2023

  - Manage and mantain the companys ecommerce platform ensuring a sesmless customer experience such as Tiktok, Tokopedia, Lazada, etc. - Coordinate with marketplaces AM platforms related to any issues. - Conduct market research to identify product trends and opportunities for sales growth. - Manage and maintain relationships with affiliates on ecommerce platforms to promote products. - Monitor and optimizes product listings descriptions and images for maximum visibility and conversions. - Ensure all content is up to date and add products to store categories, manage product stock and prices. - Implement and monitor effective SEO & pricing strategies to improve search engine rankings and organic traffic. - Manage customer reviews and feedback ensuring timely responses coordinate with other departements, customer services and warehouse for better result. - Keep track of competitor activities and purpose innovative strategies to maintain a competitive edge. Show less



RateS

• Indonesia
• Consumer Services
• 1 - 100 Employee

• Senior Business Operations Analyst (Daily Needs)

  • Feb 2021 - Nov 2022

  • Coordinated with Project & Category Managers to manage end-to-end operations related to B2B projects with FMCG category suppliers and brands. • Ensuring successful product launches on Apps. Oversaw order handling and outbound processing, ensuring timely delivery of products to clients and updating status order. • Collaborated with Finance team to process payment requests with total amount +-5 billion daily transactions and ensure timely payments to suppliers. • Collaborated with Marketing team for effective project campaigns. • Managed relationships with 20+ FMCG suppliers, handling tasks such as agreement negotiations, SKU management, stock planning, price changes, and handling complaints and feedback. • Closely work with Area Managers and Sales teams to manage product delivery to clients in different area. • Collaborated with Engineers to improve operational efficiency and streamline processes. Show less



ATI Business Group

• Indonesia
• Business Consulting and Services
• 700 & Above Employee

• Account Operation Analyst

  • Oct 2018 - Aug 2019

  • Worked closely and coordinated with travel and airline companies,managing and updating inventory of hotels, tours and car rentals. • Connected with worldwide vendors such as hotels, flights, and vacation activities. • Validated SKU availability between the system and the field, analyzing errors in real-time and communicating with external vendors and internal teams. • Managed and maintained accurate and up-to-date inventory records to ensure smooth operations and customer satisfaction. • Improved operational efficiency by implementing streamlined processes and procedures, resulting in cost savings and increased productivity. Show less



PT. Indah Kiat Pulp & Paper Tbk.

• Indonesia
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• RMPP Officer

  • Mar 2017 - 2017

  • Monitored the entire supply chain process of raw material pulp and paper, from manufacturing to final distribution to clients, ensuring seamless and efficient operations. • Facilitated the timely and accurate processing of inbound materials, including the handling of arrival documents, inspection, and inventory management to guarantee availability of required resources for production. • Collaborated with cross-functional teams to identify opportunities for process improvement, which led to increased efficiency and cost savings in the supply chain process. Show less