Experience

University of Ottawa

• Canada
• Higher Education
• 700 & Above Employee

• International Student Support Services Coordinator

  • Jan 2023 - Present

• Program Officer

  • Oct 2021 - Jan 2023



The University of Sheffield

• Higher Education
• 700 & Above Employee

• Student Recruitment Officer

  • Jul 2019 - May 2021

  • Planned, managed, delivered and continuously improved on-campus student recruitment events, including open days, while collaborating with staff across 13 social sciences departments.• Took the lead on organizing Faculty open days, which averaged an attendance of 500 students.• Improved events by acting as a liaison between central university services and staff in academic departments.• Took a consistent and efficient approach to event sessions, by compiling a list of best practice guidelines that was circulated to academic departments, with suggestions for identifying appropriate staff members to facilitate online sessions.• Gathered post-session student feedback to guide departments on optional topics of discussion for following rounds of events.• Collated and analyzed recruitment and market research data, using external and internal sources, producing reports to guide actions and inform decision-making.• Leveraged data from various sources, including uReports (university data software), the HESA system (higher education statistics) and UCAS (central UK undergraduate application platform).• Recommended areas of improvement for open day delivery by making more information available to attendees, changing academic talks to promote interest and interaction, determining reasons for non-attendance and researching competitor practices. Show less

• Student Affairs Administrator

  • Sep 2018 - Jul 2019

  • Acted as main contact for the Personal and Academic Tutor Scheme, providing ongoing guidance and support for existing tutors and training and induction to new tutors.• Reviewed and enhanced career advice for all medical students. Organized weekly online talks and a yearly event for 500 students.• Acted as Deputy Disability Liaison Officer, organizing all initial and annual review meetings and took responsibility for meeting and reviewing all students with learning barriers.



University of York

• United Kingdom
• Higher Education
• 700 & Above Employee

• International Student Recruitment Officer

  • Jan 2013 - Aug 2018

  • Represented the university internationally, promoting its brand and raising its profile to contribute to international student recruitment growth targets. • Identified market opportunities, devised recruitment strategies and formulated budget proposals on an annual basis for a designated portfolio of markets, including South Asia, Central Asia, Russia and Turkey. • Planned and undertook the annual cycle of overseas recruitment activities, including attendance at educational exhibitions, agent training, school visits and student counselling sessions. • Evaluated outcomes of recruitment activities for designated markets, providing statistical and trend analysis regularly to inform decision-making while using York’s internal data systems. • Developed and maintained sustainable relationships and partnerships with key influencers, such as agents, schools, universities, pathway providers, funding bodies and alumni. • Delivered a schedule of tailored and timely communications for applicants in designated markets. Show less



University of Glasgow

• United Kingdom
• Higher Education
• 700 & Above Employee

• International Student Recruitment Officer

  • Jan 2012 - Jan 2013

  • Assisted the Senior International Officer with student recruitment from South Asia. • Undertook overseas visits (up to 3.5 weeks at a time) to attend educational exhibitions, agent training, and student counselling sessions. • Acted as the main point of contact for students and overseas representatives in my regions. • Assisted the Senior International Officer with student recruitment from South Asia. • Undertook overseas visits (up to 3.5 weeks at a time) to attend educational exhibitions, agent training, and student counselling sessions. • Acted as the main point of contact for students and overseas representatives in my regions.



University of Kent

• United Kingdom
• Higher Education
• 700 & Above Employee

• International Support Officer

  • Apr 2010 - Jan 2012

  • Assisted International Officers with student recruitment from Africa, Middle East and Malaysia. • Responded to enquiries from students and overseas representatives on study opportunities at the University of Kent and provided advice on qualifications. • Represented the university at exhibitions in the UK and overseas. • Assisted International Officers with student recruitment from Africa, Middle East and Malaysia. • Responded to enquiries from students and overseas representatives on study opportunities at the University of Kent and provided advice on qualifications. • Represented the university at exhibitions in the UK and overseas.



EURASHE

• Belgium
• Education Administration Programs
• 1 - 100 Employee

• Project Management and Research Assistant

  • Sep 2008 - Jan 2010

  • Researched and collated information to compile two 20,000-word publications on lifelong learning in the EU. • Prepared several grant applications for EU funding. • Researched and collated information to compile two 20,000-word publications on lifelong learning in the EU. • Prepared several grant applications for EU funding.



European University Association

• Belgium
• Higher Education
• 1 - 100 Employee

• Research Assistant

  • Jan 2008 - Jul 2008

  • Designed questionnaires for various projects, managed the online survey tool and analyzed survey data. • Designed questionnaires for various projects, managed the online survey tool and analyzed survey data.