Senior Manager of Strategy & Sales Operations

• Jan 2023 - Present

Responsible for Transformation and Strategy Projects, Sales Intelligence, Sales Performance, Marketing, and Customer Experience Teams, reporting directly to the CEO Brazil. The Strategy and Commercial Operations area aims to create, capture, and sustain value for customers in an innovative way, questioning the status quo.With a strategic focus, the actions of the department have a corporate impact, ensuring synergy across all company areas. With the goal of sustainable business growth and value-added solutions for our customers, the department promotes a holistic vision for short and long-term success and prosperity of the business. Show less

Senior Manager of Sales Operations

• Aug 2021 - Present

Responsible for Sales Intelligence, Sales Performance, Marketing, and Customer Experience teams, reporting directly to the CEO of Brazil. The Sales Operations department has a strong synergy with the Sales Team, focusing on providing tools, methods, processes, data, and projects aimed at sustainable growth, customer satisfaction and experience, and above all, value generation.

Sales Manager - Public Sector

• Mar 2019 - Aug 2021

Leadership of Commercial, Bidding, and Backoffice teams for serving governmental clients. Responsible for the entire sales process for Public Agencies, from prospecting bids to managing contracts for public clients nationwide. Management of revenue indicators, DSO (Days Sales Outstanding), and new business. Engagement in competitive strategy through the generation and analysis of business cases. Focus on continuous improvement through evaluation and restructuring of the department, aligned with the company's strategy, seeking synergy between the sales and bidding areas, promoting greater effectiveness in departmental commercial operations and increasing customer satisfaction. Show less

Coordenador de Vendas - Mercado Público

• Mar 2017 - Feb 2019

Liderança de equipes Comercial, de Licitações e Backoffice para atendimento de clientes governamentais. Responsável por todo processo de vendas para Órgãos Públicos, desde a prospecção de licitações até a gestão dos contratos de clientes públicos em todo território nacional. Gestão de indicadores de faturamento, DSO (Days Sales Outstanding) e novos negócios. Atuação em estratégia competitiva através de geração e análise de business cases.

Business Project Analyst

• Feb 2015 - Mar 2017

Liderança e execução de projetos estratégico na área de negócios. Interação e sinergia com diversas departamentos e atuação direta com a alta liderança na formação e condução de equipes multidisciplinares de projeto.

Trainee

• Jan 2014 - Feb 2015

Internship

• Jan 2013 - Apr 2013

Internship

• Jun 2012 - Oct 2012

Internship

• May 2011 - Oct 2011