Business Insight and Analytics Manager

• Sep 2017 - Present

IT Manager

• Apr 2013 - Aug 2017

Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and cos Measure project performance using appropriate systems, tools and technique Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Show less

Business Information Technology Analyst

• Feb 2011 - Jan 2013

• Working with members of the team to develop and implement project data collection systems to provide accurate and timely data • Supervising the development and regular production of the monthly performance monitoring reports • Highlighting any data quality issues to the appropriate managers in the business unit and the Systems Manager making recommendations for their resolution • Investigating new reports and information sources to enhance business intelligence within the service • Carrying out in depth analysis of information held on various databases. Using data query tools and spreadsheets to extract and manipulate the information required. • Communicating information, risks, including briefings and reports to Project teams, sponsors and a range of internal and external staff • Providing coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested • Ensuring that information collected is analyzed, reported by the team as appropriate and monitor the processing of data and information • Supporting teams to ensure that the portfolio of tasks/projects is planned managed and delivered effectively • Operating and providing enhancements to current management information, reporting to enhance decision making processes. • Updating, maintaining, organizing, gathering and analyzing information to predict/meet future organizational and team needs by identifying best professional practice • Delivering against objectives, achieving quality outcomes, prioritizing own workload and working to tight deadlines. Show less

Assistant Business Manager

• Feb 2007 - Dec 2008

• Undertook complex and detailed information analysis of specific projects/reports requiring high levels of concentration • Involved in the management of multiple small projects. • Took part in companies’ online marketing strategies. • Understood and manipulated statics based on online campaigns. • Extracted general interesting patterns from data using Data Mining tools (WEKA, LISPMINER) • Updated, maintained, organises, gathered and analysed information to predict/meet future organisational and team needs by identifying best professional practice. • Monitored and tracked risks and issues tracking mechanism and its proactive resolution and escalation processes. • Wrote Business Requirement Specifications that successfully delivered necessary change. • Analyzed the needs of the business and its customers. • Understood client’s objectives and capturing business requirements through active listening & questioning techniques. • Performed data analysis and assessment of business capability. • Strategic analysis undertaken and delivered to inform, manage and derived stakeholder expectations. Show less