Experience

Posta Kenya

• Kenya
• Freight and Package Transportation
• 1 - 100 Employee

• ICT Support Specialist

  • May 2023 - Present

  * Technical Support of PCK’s ERP systems (Microsoft Dynamics AX2012, Post Global, InspireHRM and MIS system). * Provide the technical support of new and existing software systems required for the business. * Manage and priorities faults, bug fixes and support projects. * Ensure support, change control, risk management standards and procedures are followed while ensuring timescales for fault resolution met. * Support and develop complex new technical solutions using a variety of programming languages. * Develop suitable support procedures and transfer knowledge to help desk staff. * Manage code changes and documentation for complex technical solutions in accordance with Corporations procedures and source control systems. * Play an effective role in the ICT team helping to provide development, database design, integration, testing, deployment, maintenance and support of IT services, systems and infrastructure. * Investigate and solve complex support and development problems as required by the business units. * Support users and other specialists with regard to the IT systems and products. Show less



Pwani Data Networks & Tech Solutions

• Mombasa, Kenya

• Inventory Controller/Store Keeper

  • Jun 2022 - Present

  *Receives and inspects all incoming materials with purchase orders, processes and distributes documentation with purchase orders, reports, documents and tracks damages and discrepancies on orders received. *Make intra- and inter- organization deliveries of requested Accessories, Hardware and merchandise, maintains records of all deliveries. *Fill supply requisitions, assist buyers ordering adequate merchandise and supplies, delivers orders to faculty and customers. *Receives, stores, tags and tracks surplus property, prepares property lists for items to be sold at auction. *Receives and stores documents and confidential files, maintains records of approved documents and confidential file destruction. *Ships canceled and damaged back to vendors. Show less



MOG TECH

• Mombasa, Mombasa County, Kenya

• ICT Technican

  • Jan 2023 - Apr 2023

  *Installation of PABX Landline Telephone office services, monitor performance and resolve/repair problems. * Installation CCTV Cameras in private premises, hotels, hospitals and enterprises. Monitor service performance and repair incase of challenges. * Set up workstations with computers and necessary peripheral devices (routers, printers etc.). * Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance. * Ensure security and privacy of networks and computer systems. * Provide orientation and guidance to users on how to operate new software and computer equipment. * Organize and schedule upgrades and maintenance without deterring others from completing their work. * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) * Maintain records/logs of repairs and fixes and maintenance schedule. Show less



Bakeville Bakery Limited

• Kisumu, Kenya

• Cashier/Accounts Clerk

  • Jan 2022 - May 2022

  *Maintained high productivity by efficiently processing cash, credit, debt and voucher program payments for customers. *Reconciled cash drawers at start and end of each shifts, accounting for errors and resolving discrepancies. *Performed daily concession stand maintenance duties and completes various reports as needed to refill concession stock *Maintained high productivity by efficiently processing cash, credit, debt and voucher program payments for customers. *Reconciled cash drawers at start and end of each shifts, accounting for errors and resolving discrepancies. *Performed daily concession stand maintenance duties and completes various reports as needed to refill concession stock



Posta Kenya

• Kenya
• Freight and Package Transportation
• 1 - 100 Employee

• ICT Support Analyst

  • Oct 2012 - Dec 2021

  Worked as Regional ICT Support Analyst on two Regions Northern and Coast, as an ICT Support specialist on two regions Nairobi and LowerEastern, provide ICT Technical support on users both direct and via phone call supporting postal outlets/branches, systems and network services administrator at the region level assisted by the ICT Team at the headquarters incase of emergencies. Worked as Regional ICT Support Analyst on two Regions Northern and Coast, as an ICT Support specialist on two regions Nairobi and LowerEastern, provide ICT Technical support on users both direct and via phone call supporting postal outlets/branches, systems and network services administrator at the region level assisted by the ICT Team at the headquarters incase of emergencies.



Supaloaf Bakery Limited

• Nairobi, Kenya

• Computer Operator

  • Jan 2012 - Sep 2012

  Prepare daily cash flow sales reports, routine collection of customer order and printing of sales invoices Prepare daily cash flow sales reports, routine collection of customer order and printing of sales invoices



Brookside Dairy

• Kenya
• Food and Beverage Manufacturing
• 300 - 400 Employee

• Milk vendor/Distributor

  • Jan 2010 - Dec 2011

  *Daily Distribution of Milk Products to Customers and Clients. *Prepare and monitor customer supply Database to control daily product sales. *Daily Collection of customer payments. *Prepare and facilitate of monthly debt collection to customers. *Daily Distribution of Milk Products to Customers and Clients. *Prepare and monitor customer supply Database to control daily product sales. *Daily Collection of customer payments. *Prepare and facilitate of monthly debt collection to customers.



Mumtaz Hotels

• Mombasa, Kenya

• Cashier/Supervisor

  • Jan 2008 - Dec 2009

  *Handling of cash flow and stock maintenance. *Prepare daily purchase of hotel expenses. *Prepare daily sales reports. *Oversee hotel operations and activities. *Handle customer complaints and recommend to my seniors, for better service delivery to our customers. *Handling of cash flow and stock maintenance. *Prepare daily purchase of hotel expenses. *Prepare daily sales reports. *Oversee hotel operations and activities. *Handle customer complaints and recommend to my seniors, for better service delivery to our customers.