Adika Annisa Rustanda

Staff of Tourism Destination Management at Department of Tourism and Creative Economy Jakarta
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Indonesia, ID

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Kristian Leonardo

Adika was one of my best partner during our service time in Student Senate Sekolah Tinggi Pariwisata Bandung, She capable for do a lot of things especially in administration and event. Moreover she has good personality and very care to her colleagues.

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Experience

    • Indonesia
    • Government Administration
    • 1 - 100 Employee
    • Staff of Tourism Destination Management
      • Oct 2022 - Present
    • Indonesia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Front Office Administrator
      • Jun 2021 - Nov 2022

      1. Ensured client satisfaction and performed administrative duties, including completing appropriate documentation and submitting data for Clients' Health Checking, based on appropriate SOP 2. Increased efficiency by acting as a liaison for More than 1000+ Clients per day or month, to help their fulfilment 3. Make a comprehensive result report for the company and clients, both digitally and paper based report 4. Answering questions raised by customers or clients regarding the services or products offered by the company. Show less

    • Book and Periodical Publishing
    • Project Assistant
      • Oct 2020 - Jan 2021

      1. Responsible for effective documentation by making and informing the minutes of meetings, for every team member 2. Conducting a field survey with the surveyor team 3. Coordinate with Locust's Stakeholders consist of : Governments, Police Departemen, Society, and Community Organization 4. Managing data and processing the results of research in the fiel 5. Making project and financial accountability reports at the end of the project. 1. Responsible for effective documentation by making and informing the minutes of meetings, for every team member 2. Conducting a field survey with the surveyor team 3. Coordinate with Locust's Stakeholders consist of : Governments, Police Departemen, Society, and Community Organization 4. Managing data and processing the results of research in the fiel 5. Making project and financial accountability reports at the end of the project.

    • Environmental Services
    • Customer Service Representative
      • Jul 2017 - Dec 2019

      1. Serving clients' inquiries regarding company products via Whatsapp 2. Making sure the customer journey are seamless from booking enquiries, until last cheking in according SOP 3. Making all financial documentation for business operational and account report 4. Handling consumer complaints based on appropriate manner and helping them to fullfill their needs within their stayInforming empty date for lodging. 1. Serving clients' inquiries regarding company products via Whatsapp 2. Making sure the customer journey are seamless from booking enquiries, until last cheking in according SOP 3. Making all financial documentation for business operational and account report 4. Handling consumer complaints based on appropriate manner and helping them to fullfill their needs within their stayInforming empty date for lodging.

    • Internship Trainee
      • Jan 2019 - Apr 2019
    • 3D Animator
      • Jan 2013 - May 2013

Education

  • Sekolah Tinggi Pariwisata Bandung (NHI)
    Sarjana Pariwisata - S.Par, Studi Destinasi Pariwisata
    2015 - 2019
  • SMKN 1 Anjatan Indramayu
    Komunikasi Digital dan Media/Multimedia
    2012 - 2015

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