Chief Marketing Officer

• Jan 2023 - Present

Head of Ad Operations

• Apr 2021 - Jan 2023

Head of Advertising

• Jul 2017 - Apr 2021

Supervisor

• Apr 2016 - Jun 2017

To assist the F&B Executive in overseeing and ensuring daily smooth operations To ensure sufficient stocks for daily use at outlets. To prepare duty roster and roster staff for meal breaks. To check on staff attendance. To ensure the standards of service are delivered. To assist in the monthly F & B promotions. To guide / train new service staff. To ensure daily cash and credit collections are in order. To ensure neatness and cleanliness of workstation including hygiene aspects. To attend to complaints, feedbacks and remedy situations. To ensure that all stocks are accounted for. To record daily sales report. To delegate duties to Outlet Captains. To be responsible for the sales and revenue, profits & losses Show less

Guest Relations intern

• Sep 2015 - Nov 2015

PR department training of the hotel standards of The Leading Hotels of the World, specific to the PR department and generic throughout the hotel. Tasks: Welcome procedures, monitoring and farewell VIP guests, the hotel management program, coordinating of tasks related to other departments of the hotel. -Printing and checking the list of VIPs with the head of the Department -Preparation of documentation for VIP clients, monitoring specific customers( Arab market). -Providing ideas for improving Arabic customer stay. -Providing information about the food preferences in the Arabic countries -Providing information about the Arabic culture, traditions, occasions, public holidays and the Arabic food and drink. -Helping guests with any issue they face during their stay. -Handling guest special requests before arrival and during their stay and communicating with other departments to ensure implementing the special requirements of the guest. Show less

Food and Beverage Captain

• Jun 2014 - Feb 2015

Billing , taking orders, guest feedback, serving food and beverages, supervision.

Food and Beverage Captain

• Dec 2013 - May 2014

Food and Beverage Captain

• May 2013 - Nov 2013

Food and Beverage Agent

• May 2012 - Apr 2013

Restaurant Cashier

• Jul 2011 - Aug 2011

Billing, Preparing daily sales and revenue report. Billing, Preparing daily sales and revenue report.

Cost Control Intern

• Sep 2010 - Oct 2010

Daily sales report Daily storage check Receiving requisitions Ensuring received items are matching required quantity and quality Daily sales report Daily storage check Receiving requisitions Ensuring received items are matching required quantity and quality