Adham Ashraf

Account Manager at Amanleek
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Cairo, Egypt, EG
Languages
  • English Limited working proficiency
  • Arabic Full professional proficiency

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Credentials

  • An Entire MBA in 1 Course:Award Winning Business School Prof
    Udemy
    Jul, 2023
    - Nov, 2024

Experience

    • Egypt
    • Insurance
    • 1 - 100 Employee
    • Account Manager
      • Feb 2023 - Present

      manage a portfolio of clients, achieving targets for renewals of current clients. Develop and manage good working relationships with clients. set up meetings to pitch and develop new business accounts. work with insurance underwriters to adapt policies. Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding. manage a portfolio of clients, achieving targets for renewals of current clients. Develop and manage good working relationships with clients. set up meetings to pitch and develop new business accounts. work with insurance underwriters to adapt policies. Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding.

    • Egypt
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Medical insurance agent
      • Dec 2021 - Feb 2023

      Manage large amounts of incoming phone calls and chats Handle angry customers and solving problems (Complain team ) support our new comers and manage our service level (Shift leader ) Support in our field service representative at hospitals Manage large amounts of incoming phone calls and chats Handle angry customers and solving problems (Complain team ) support our new comers and manage our service level (Shift leader ) Support in our field service representative at hospitals

    • 1 - 100 Employee
    • Manager
      • Jan 2020 - Sep 2021

      Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

    • Sales Representative
      • Jan 2019 - Mar 2020

      responsible for communicating the benefits of a company's products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Qualifications often include strong interpersonal and communication skills

    • United States
    • Non-profit Organizations
    • Sales Representative
      • Jan 2018 - Sep 2018

      responsible for communicating the benefits of a company's products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Qualifications often include strong interpersonal and communication skills responsible for communicating the benefits of a company's products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Qualifications often include strong interpersonal and communication skills

  • El safwa Car
    • Cairo, Egypt
    • Social Media Specialist
      • Jun 2017 - Dec 2017

      responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness , boost sales,understand the targeted audience for each social channel, creating persuasive content that strikes a chord with the intended audience, and unique to the typical interactions of each channel responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness , boost sales,understand the targeted audience for each social channel, creating persuasive content that strikes a chord with the intended audience, and unique to the typical interactions of each channel

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2017 - Jun 2017

      Manage large amounts of incoming phone calls Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions Take the extra mile to engage customers Manage large amounts of incoming phone calls Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions Take the extra mile to engage customers

Education

  • Cairo University
    Bachelor of arts, History
    2017 - 2021

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