Email Copywriter

• Jan 2020 - Present

B2B SaaS Product-Led Content Writer

• Sep 2020 - Oct 2021

Research, write and optimize high-quality, long-form blog content for SaaS clientsOwn client relationship management and work closely with B2B & SaaS clients to generate more demand for their product. Research, write and optimize high-quality, long-form blog content for SaaS clientsOwn client relationship management and work closely with B2B & SaaS clients to generate more demand for their product.

Marketing Copywriter (Remote)

• Aug 2020 - Feb 2021

Responsible for writing all marketing copy for the agency and its clients such as:Email copyLinkedIn PostsSocial media copyLanding page copyWebsite copy Responsible for writing all marketing copy for the agency and its clients such as:Email copyLinkedIn PostsSocial media copyLanding page copyWebsite copy

Digital Marketing Specialist

• Jun 2018 - Jun 2020

- Build, plan and implement Digital Marketing campaigns for clients.- Drive quality leads for CKDigital Academy through social media, paid Ads, SEO, email and content marketing strategies.- Identify client’s goals and strategize ways to meet and exceed them.- Effectively manage Google Ads campaign for clients to ensure optimal Ad spend within budget.- Manage digital marketing budget to ensure it is used effectively.- Provide reports on campaign performance.- Train Academy students and clients’ staff on various digital marketing fields.- Coordinate the Academy to ensure the students get value for their money.

Freelance Social Media/Digital Content Manager

• Oct 2017 - May 2019

• Creating & curating engaging web contents for social media platforms.• Writing, editing and proofreading articles published on the website.• Identifying and nurturing leads to convert them into paying customers.• Maintaining close relationships with clients.• Crafting and sending email newsletters to subscribers.• Managing company’s website to ensure content is relevant and up to date.• Using google analytics to analyze web traffic and user engagement metrics.• Implementing SEO strategies to increase website visibility.

Content Developer/Graphic Designer

• Nov 2017 - Jan 2019

- Increased overall online brand awareness through social media and SEO- Ran social media and Google Ads to create awareness and generate leads for the company’s offers.- Wrote, edited, curated and published blog posts.- Designed eye-catching graphic contents.- Managed website and implemented SEO to increase website visibility. - Increased overall online brand awareness through social media and SEO- Ran social media and Google Ads to create awareness and generate leads for the company’s offers.- Wrote, edited, curated and published blog posts.- Designed eye-catching graphic contents.- Managed website and implemented SEO to increase website visibility.

Digital Marketing Associate

• Jan 2018 - May 2018

• Worked closely with the Digital Marketing Manager to increase the client’s brand awareness, drive sales and increase conversion rate.• Managed leads and achieved a 50% increase in overall sales through effective WhatsApp Marketing.• Drafted and sent a weekly email newsletter to the client’s database.• Prepared weekly updates and reports to track the client’s campaign growth and overall success rate. • Worked closely with the Digital Marketing Manager to increase the client’s brand awareness, drive sales and increase conversion rate.• Managed leads and achieved a 50% increase in overall sales through effective WhatsApp Marketing.• Drafted and sent a weekly email newsletter to the client’s database.• Prepared weekly updates and reports to track the client’s campaign growth and overall success rate.

Digital Marketing Intern

• Jul 2017 - Sep 2017

- Wrote and published blog posts on the website and shared on social media platforms.- Worked closely with the graphic designer to create visually-engaging designs.- Developed strategies to improve engagement on social media.- Implemented SEO on the website to increase ranking on Google.- Tracked and measured various web/social media analytics to ensure an upward trend in the overall goal. - Wrote and published blog posts on the website and shared on social media platforms.- Worked closely with the graphic designer to create visually-engaging designs.- Developed strategies to improve engagement on social media.- Implemented SEO on the website to increase ranking on Google.- Tracked and measured various web/social media analytics to ensure an upward trend in the overall goal.

HVC Customer Service Representative

• Dec 2015 - Dec 2016

• Handle inbound calls from high value prepaid and postpaid customers.• Assist high-value customers by solving their issues with quality troubleshooting and effective problem-solving skills.• Educate high-value customers on MTN products and services.• Provide technical support to high-value customers• Escalate high-value Customers queries to the appropriate department. • Handle inbound calls from high value prepaid and postpaid customers.• Assist high-value customers by solving their issues with quality troubleshooting and effective problem-solving skills.• Educate high-value customers on MTN products and services.• Provide technical support to high-value customers• Escalate high-value Customers queries to the appropriate department.

Call center agent

• Jan 2014 - Jun 2014

• Responded promptly to customer inquiries via email, text and phone and provided them with adequate information and solution.• Attended to customer complaints and promptly forwarded them to the relevant department.• Provided support to the customers whenever there was any technical issue.• Constant product knowledge improvement by doing daily research work on various products.• Achieved a high turnover rate from inquiries to sales. • Responded promptly to customer inquiries via email, text and phone and provided them with adequate information and solution.• Attended to customer complaints and promptly forwarded them to the relevant department.• Provided support to the customers whenever there was any technical issue.• Constant product knowledge improvement by doing daily research work on various products.• Achieved a high turnover rate from inquiries to sales.

IT student

• Jan 2011 - Mar 2011

Oversaw all computer related issues (physical, technical, and internal) and proffered Adequate solutions Oversaw all computer related issues (physical, technical, and internal) and proffered Adequate solutions