Adetoun Adeniyi

Customer Success Associate at Distrobird
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Contact Information
Location
NG

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Associate
      • Feb 2021 - Present
    • Customer Service Representative
      • Feb 2019 - Jan 2020

      - Gained immeasurable experience organizing health and safety trainings and their logistical elements for various banks staff (scheduling, preparing the facility, organizing handouts and binders for the attendees). - Carrying out health and safety audits in various banks across Lagos. - Compiling HSE reports based on the safety audits. - Trained primary school kids about basic first aid practices while overseeing the ‘Young Life Savers’ school club. - Liaising with various customers, handling their enquiries and complaints promptly. - Answered and screened telephone calls in a timely and efficient manner while taking messages with a high degree of accuracy. Show less

    • Service Supervisor / Waitress
      • Apr 2018 - Dec 2018

      -Provided excellent customer service by working closely with restaurant staff to ensure that customers felt comfortable and that orders were served in an efficient and timely manner to improve customer experience. -Gained immeasurable experience at working under pressure to satisfy the customer and maintain good team relationship. -Boosted staff morale and improved teamwork by organizing staff outings and bonding exercises as well as being accessible after hours for problem resolution. -Trained new staff on restaurant’s procedures, culture and practices. -Carried out basic accounting duties including expense reports, invoices and purchase orders. Show less

    • Nigeria
    • Media Production
    • 1 - 100 Employee
    • Production Assistant
      • Jun 2016 - Sep 2016

      Welcomed guests to the show and made them feel comfortable. Prepared the guests for live interview. Gained immense experience in working with a team, by collectively brainstorming ideas and carrying out vast research on various topics for the next show Welcomed guests to the show and made them feel comfortable. Prepared the guests for live interview. Gained immense experience in working with a team, by collectively brainstorming ideas and carrying out vast research on various topics for the next show

Education

  • Afe Babalola University
    Bachelor's degree, Communication and Media Studies
    2015 - 2018
  • Whitefield School
    GCSE, AS & A2 Level
    2012 - 2015

Community

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