Human Resources Manager

• May 2021 - Present

• Full cycle recruitment and timely placement; Headhunting through platforms such as LinkedIn, Job platforms and the use of Boolean search.• Conduct performance appraisal bi-annually• Develop HR Metrics, Job descriptions, Standard Operating Procedures and KRA• Plan and implement company talent acquisition strategy.• Compensation management ; Healthcare package, pension and other employee benefits• Manage HR administration/Business unit operational support.• Drive manpower planning processes to ensure all resource requirements are based on periodic business plans and are justified vis-à-vis revenues and growth estimates.• Spearhead the development and implementation of an effective succession plan within the Company.• Act as an escalation point for complex employee relations issues and ensure successful resolution between management and employees.• Proactively raise manpower issues with managers, identify practical solutions to complex and oversee implementation.• Develop policies, procedures and codes of conduct in the Organization (Employment policies, contracts, and handbooks).• Managing the disciplinary and grievance processes within the Company.• Promote equality and diversity as part of the culture of the organization.• Provide assistance as needed to line managers to improve performance and effectiveness.• Create career-pathing for employees and succession planning for key leadership roles.• Ensure the maintenance of all payroll data, Support Payroll computation process.• Ensure all recognition programs help foster teamwork, performance excellence, recognition, mutual respect and employee satisfaction.• Build strong relationships with departments to facilitate participation and engagement in corporate employee programs and events.• Develop and implement proactive Human Resource initiatives to build a strong local talent at various levels for the Business growth needs. Show less

Human Resources Officer

• May 2017 - May 2021

• Preparing job descriptions, advertising vacant positions, and managing the employment process.• Orientating new employees and training existing employees.• Monitoring employee performance.• Ensuring that all employees are organized and satisfied in their work environment.• Overseeing the health and safety of all employees.• Implementing systematic staff development procedures.• Providing counseling on policies and procedures.• Ensuring meticulous implementation of payroll and benefits administration.• Communicating with staff about issues affecting their performance.• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.• Coordinate the exit process for staff – Administration of exit Formalities: Full and Final Process and Exit Interviews• Administer all staff welfare benefits such as weddings, child births, bereavement as well as other staff programs thatmay arise• Ensure the proper management of Employee attendance and Absenteeism using Time & Attendance software andalso Staff leave entitlements Show less

Administrative Executive

• Jun 2011 - Jun 2012

Customer Service /Admin Executive

• Sep 2010 - May 2011

Plan and coordinate administrative procedures and systems and devise ways to streamline processes • Recruit and train personnel and allocate responsibilities and office space • Assess staff performance and provide coaching and guidance to ensure maximum efficiency • Ensure the smooth and adequate flow of information within the company to facilitate other business operations • Manage schedules and deadlines • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints • Monitor costs and expenses to assist in budget preparation • Oversee facilities services, maintenance activities and tradespersons (e.g. electricians) • Organize and supervise other office activities (recycling, renovations, event planning etc.) • Ensure operations adhere to policies and regulations • Keep abreast with all organizational changes and business developments Show less