Security Analyst

• Jul 2020 - Present

Business Analyst

• Jan 2016 - Jun 2019

• Collaborated with key stakeholders to identify the scope of business needs, analyzed and translated business needs into functional specifications (i.e. Business Requirements Document) and obtained sign-off from stakeholders on these specifications• Facilitated and followed a disciplined approach to plan, elicit, analyze, document, communicate and manage business requirements with stakeholders by applying a variety of elicitation techniques including focus groups, interviews, JAD to probe,… • Collaborated with key stakeholders to identify the scope of business needs, analyzed and translated business needs into functional specifications (i.e. Business Requirements Document) and obtained sign-off from stakeholders on these specifications• Facilitated and followed a disciplined approach to plan, elicit, analyze, document, communicate and manage business requirements with stakeholders by applying a variety of elicitation techniques including focus groups, interviews, JAD to probe, challenge and understand requirements according to the requirements management discipline • Worked closely with the Quality Assurance team to assist with the entire testing process, which includes preparing of user acceptance criteria, reviewing of the test plans and scenarios, reviewing of test results• Championed the needs of the business throughout the development process, ensuring that what is delivered meets the original goals and objectives of the requirements • Led walkthrough training sessions to explain solutions to internal and external clients as subject matter expert on solution• Actively participated as a member of a cross-functional team on various assigned initiatives ranging in size and complexity• Created, improved and maintained highly effective dashboards and reports that provided meaningful business and strategic insights• Constructed screen layouts, workflow charts and diagrams based on the defined user requirements• Identified internal and external impacts and communicated changes to stakeholders ensuring a seamless business process transition• Participated in the preparation of RFPs, RFQs, bid proposals and contracts Show more Show less

Instructor

• Dec 2009 - Dec 2015

• Designed and created e-learning materials• Collated and analyzed students’ results using Microsoft Excel.• Coached undergraduate students (taught courses such as Software engineering, SQL, Microsoft Office tools, Basic Hardware Systems and Digital Systems)- Supervised students' final year projects- Advised students on course - related matters