Adeseye Adeyemi

UI/UX Designer at High Impact Careers
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Contact Information
us****@****om
(386) 825-5501
Location
Ibadan, Oyo State, Nigeria, NG

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Credentials

  • Certified Customer Care Representative
    ISON Experience
    Jan, 2022
    - Sep, 2024
  • Health Safety and Environment (HSE) 1-5
    International HSE, Dubai
    Jan, 2020
    - Sep, 2024
  • Lean Six Sigma White Belt Certified
    Management & Strategy Institute
    Jan, 2020
    - Sep, 2024
  • Project Management Essentials Certified (PMEC)
    Management & Strategy Institute
    Jan, 2020
    - Sep, 2024

Experience

  • High Impact Careers
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • UI/UX Designer
      • Sep 2022 - Present

      • Conduct professional user journey mapping and creation of wireframes to bring concepts to live. Created visual design for sections of company portals. • Proactively participated in team and stakeholder meetings, scheduling and requirement validation meetings, and performed other duties as assigned. • Define user stories and provide precise requirements to the technical team members; reviewed each sprint or iteration and changed features and priority as needed. • Leverage technical, analytical and problem-solving skills to create dynamic, high-speed websites, apps and platforms fueling competitive advantage and revenue growth. Show less

  • Logical Moderator Solutions
    • Suriname
    • Information Services
    • 1 - 100 Employee
    • Chat moderator
      • Apr 2022 - Present

      • Communicated directly with customers regarding account issues or concerns via email, phone, or social media channels. • Maintained an organised workspace by utilising project management tools such as Trello. • Oversaw messages board and reviewed content to ensure every post met the site’s standards. • Responded quickly to user-submitted reports of inappropriate or offensive content using moderation tools like flags and blocks. Utilised practical communication skills to improve customer experience. Show less

  • iSON Experience
    • Customer Care Representative
      • Feb 2021 - Aug 2022

      • Resolved product and service problems by clarifying customer complaints; determined the cause of the problem and explained the best solution to solve the problem. Expedited correction and followed up to ensure resolution. • Handled complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution. • Educate current and potential customers with product and service information. Identified and escalated priority issues to the Team leader and Ops Team. Show less

  • Amanyam Secondary School
    • Science Instructor
      • Jul 2019 - Jun 2020

      • Balanced whole-group and small-group instructions to accommodate different academic levels & learning styles; designed class curriculums and individual lesson plans. • Identified children's individual and collective learning needs and planned, prepared and delivered instruction designed to capture students' interest and maximize individual learning. • Organised classroom presentations and worked with individual students to achieve maximum learning. • Balanced whole-group and small-group instructions to accommodate different academic levels & learning styles; designed class curriculums and individual lesson plans. • Identified children's individual and collective learning needs and planned, prepared and delivered instruction designed to capture students' interest and maximize individual learning. • Organised classroom presentations and worked with individual students to achieve maximum learning.

  • CEO AFRICA
    • Kenya
    • Media Production
    • 1 - 100 Employee
    • Blogger
      • Nov 2015 - Jun 2016

      • Worked and collaborated with vendors, publicists, and business owners to determine the copy. • Researched the business style and brand of individual companies to provide copy and advertising initiatives. • Implemented seo to optimize web content for search engines including personal youtube channel. • Posted regularly on blog and other social media outlets to increase retention, acquisition rate and level of engagement with blog. • Kept up to date with trending web topics to provide relevant information to a wide range audience and loyal followers. Show less

Education

  • The Polytechnic, Ibadan
    HND, Microbiology
    2016 - 2018
  • The polytechnic ibadan.
    HND(Upper credit), Microbiology
    2012 - 2018

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