Experience

Hughes Network Systems (UK)

• 1 - 100 Employee

• 2nd Line Support

  • Nov 2021 - Present

  • Responsible for the installation and rollout migrations of Fortinet equipment for petrol stations across Europe. • Leveraging SD-WAN technologies to create production VLANs for client sites using Fortinet switches. • Configuring and implementing the necessary config files for 1793VA Lancom routers. Also responsible for the upload of files in the event of lost config files. • Upgrading and configuring DSL lines from the slower ADSL to the lightning fast VDSL lines. • Deployment of Cradle Point devices on different petrol stations across Europe to boost mobile network connectivity. • Troubleshooting issues with the Cradle Point devices in the event of malfunction. • Documenting the installation of FRN equipment across each petrol station using the Service Now software. • Providing remote technical assistance and network design solutions to field engineers on site. • Providing update status and installation reports to the business and customer. • Performing 2nd and 3rd Line troubleshooting where necessary with escalation support available. • Performing a series of tests to check the stability of a site and identify any underlying faults. Show less



Federal Medical Centre Abeokuta

• Hospitals and Health Care
• 500 - 600 Employee

• Network Engineer

  • Oct 2018 - Sep 2020

  - Routing protocol design using MP-BGP and OSPF at appropriate boundaries - Use of BGP path selection, route-maps and communities for deterministic primary path and routing loop avoidance. - Managed, maintained and developed Local Area Network (LAN) services including layer 2 and 3 switches, structured cabling and building fibre - Troubleshoot switching, routing and Remote access VPN - Troubleshooting of Switching loops mitigated with spanning tree, RSTP and MSTP. - Configuration of VLANs and spanning tree with port fast. - Implementation and troubleshooting of Site-to Site and L2L IPSec VPN connections. - Troubleshooting of Remote Access VPN Connections. - Troubleshooting of OSPF flaps and redistribution issues. - Troubleshooting of MPLS TE tunnels and backup tunnels (FRR). - Troubleshooting of BGP peering’s between customer sites (CEs). - Troubleshooting L2/L3 Etherchannel mismatched configurations on Multilayer Switches - Troubleshooting of DHCP, NAT, DMVPN and IGP routing protocols Show less



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Network Support Technician / 2nd Line Support

  • Oct 2014 - Sep 2017

  - Resolving customer’s network related issues such as signal loss and fluctuation, inability to make calls and send SMS - Providing mobile lines that are not created on the network and ensuring that the necessary services are installed for effective functioning. - Provisioning lines that are not created on the network and ensuring that the necessary services are installed for effective functioning. - Using SOG (a CLI-type application) to reconfigure and reprogram a mobile line’s status so that it latches to the correct SIDP. - Employing Service Delivery Platform (SDP) application to deliver specific types of services to a customer. - Maintaining a pleasant and professional attitude and generally acting in a sociable manner. - Escalating complex problems to the back end for further resolution and initiating follow-up when necessary. Show less