HUMAN RESOURCE ANALYST / PERFORMANCE MANAGER

• Jan 2019 - Present

• Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing, prepare reports and making recommendations to management about staff appointments.• Analyze the skills and qualities required for each job and develop job descriptions.• Implement a performance management system that aligns with the objective of the organization and ensures effectiveness and efficiency.• Providing the necessary support systems for payroll requirements• Employment and compliance with regulatory concerns regarding employees • Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.• Drive diversity and inclusiveness as a tool for growth and enhanced performance. • Health Insurance: Provide adequate medical coverage for staff and their family. • Salaries and terminal benefit are prepared, and payment released.• Employee Relations: HR communications, promotion, transfers, disciplinary action etc.• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.• Assess relevant L & D needs for staff in consultation with departmental heads and administer training initiative in line with the corporate HR objectives.• Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards

Administrative Manager

• Nov 2015 - Sep 2016

• Managed queries generated through attendance system by ensuring all time and attendance notifications are sent to appropriate staff which developed my time management skills• Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion • Reported directly to the MD and sending a weekly and monthly report on profit and loss statement in the company• Ensured robust filing system for all data is in place and maintained for Employees and Stock• Generated various reports as requested by management • Listen attentively to caller needs to ensure a positive customer experience and this improved my customer service skills• Ensured up to date advert of products on social media sites which enhanced my IT skills• Conducted workers Appraisal every Month for employees bonuses • Accurate and prompt payment of Staff salaries.• Ensured a balance between staff interest and organizational goals and policies • Accessed electronic and paper cataloguing systems to look up product information and availability • Responded to telephone inquiries, providing quality service to customers, associates and visitors to the office and answer all relevant correspondence diary co-ordination and administration

Administrative Assistant

• Nov 2014 - Oct 2015

• Record confidential documents and filing to the accurate section• Meeting management and reporting • Planned the last day programmes for retirees in office event and read their citation • Dispatch of documents to every department• Hiring of new employees and conducting a welcome induction which enhanced my induction skill• Provided work direction to staff, other corps members and supervising them which improved my managerial skills• Safe handling of land matters and employees document

Customer Service / data and logistics

• May 2013 - Sep 2013

• Relationship management of prospective and existing clients • Partnered with the Admin department as a Customer Service person • Computer skill, i.e spider skill for booking of delegates for Bosiet, T-Bosiet, Huet, OERTM, T- Huet etc. • Satisfied Customer relationship with the delegates • Managed induction processes for International Delegate• Provided prompt service while taking orders • Made arrangement of transportation and logistics for Staff and Delegates • Arranged for the supply of Stationeries for class activities • Handled accommodation and feeding expense for Staffs and Delegates• Logistics for paper and card certificate to delegate after the successful completion of their course

Assistant admin officer

• May 2012 - Aug 2012

Administrative Assistant

• Jun 2011 - Sep 2011