Aderinola Elegbede
Business Development Specialist at OEA Consults LTD- Claim this Profile
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Experience
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OEA Consults LTD
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Business Development Specialist
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Jun 2023 - Present
OEA is a Geographic Information Systems company that renders services such as Geo-Spatial Data, Geo-Spatial intelligence, Hydrography, Drone Mapping, and Spatial Data Services. OEA is a Geographic Information Systems company that renders services such as Geo-Spatial Data, Geo-Spatial intelligence, Hydrography, Drone Mapping, and Spatial Data Services.
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Customer Success Manager
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Mar 2015 - Present
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Rinet Limited
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Nigeria
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Advertising Services
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1 - 100 Employee
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Customer Success Manager
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Apr 2018 - Aug 2023
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Agrecourse Integrated Services Limited
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Nigeria
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Farming
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1 - 100 Employee
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Senior Technical Advisor
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Aug 2019 - Jul 2021
Offered strategic advices on company’s services and provided direction for operational growth and increase in revenue. Offered strategic advices on company’s services and provided direction for operational growth and increase in revenue.
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Etisalat Nigeria
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Nigeria
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Telecommunications
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700 & Above Employee
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Customer Retention, Support and IVR Management
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Jul 2014 - Dec 2016
Creating different loyalty campaigns and programs to improve customer experience.Conducting surveys to get feedback and know customers experience on NetworkReport Preparations and sharing with all stake holdersMonitoring customer experience and viability of the IVR Providing customer experience support other contact center unitsOverseeing the execution and delivery of various reward programs and campaigns
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Customer Care Analyst
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Jun 2012 - Aug 2014
Attending to customer needs, cross selling, providing information on services and products and using specific applications to achieve these.
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Corporate marketer
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Oct 2010 - Dec 2010
managing account of top clients, preparation of loan documents and facilities, review and presentation of teams monthly performance review, opening new accounts and developing new business relationships. managing account of top clients, preparation of loan documents and facilities, review and presentation of teams monthly performance review, opening new accounts and developing new business relationships.
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Education
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Olabisi Onabanjo University
B.A Hons, International Relations