Operations Manager

• Aug 2022 - Present

Carried out an HR audit to assess Operational processes, thereby improving operational effectiveness. Implemented a new hiring process to push the headcount to 20. Computed our finance breakdown for the year to measure and monitor burn rate. Engineered new event coordination steps for the sales team to drive lead generation up Developed new KPIs and Performace tracking dashboard for the product and engineering team to improve project turnaround to about 30%. Carried out an HR audit to assess Operational processes, thereby improving operational effectiveness. Implemented a new hiring process to push the headcount to 20. Computed our finance breakdown for the year to measure and monitor burn rate. Engineered new event coordination steps for the sales team to drive lead generation up Developed new KPIs and Performace tracking dashboard for the product and engineering team to improve project turnaround to about 30%.

Recruiting Coordinator

• Mar 2022 - Sep 2022

People Operations Supervisor

• May 2021 - Dec 2021

Performing a range of HR duties as follows: * Re-engineered Recruitment, training of employees, administering of benefits, conflict and grievance management, overseeing of disciplinary action and record management to meet growing staff number * Built a performance dashboard sheet for each team for ease of metrics tracking * Training of employees, administering of benefits, conflict and grievance management, overseeing of disciplinary action and record management * Coordination of… Show more Performing a range of HR duties as follows: * Re-engineered Recruitment, training of employees, administering of benefits, conflict and grievance management, overseeing of disciplinary action and record management to meet growing staff number * Built a performance dashboard sheet for each team for ease of metrics tracking * Training of employees, administering of benefits, conflict and grievance management, overseeing of disciplinary action and record management * Coordination of performance management and improvement of systems * Creation of a career progression grid to track staff performance

Senior Human Resources Associate

• Jun 2020 - Apr 2021

* Pioneered the Human Resources department and put in place HR policies and practices. * Restructured the recruitment and onboarding process which resulted in 3x growth in headcount * Set up employee engagement initiatives, peer-to-peer training, and external training using in-house resources saving 60% of the HR department budget. * Redesigned the global onboarding training materials to suit the Nigerian market and culture resulting in a 50% retention rate. * Created a… Show more * Pioneered the Human Resources department and put in place HR policies and practices. * Restructured the recruitment and onboarding process which resulted in 3x growth in headcount * Set up employee engagement initiatives, peer-to-peer training, and external training using in-house resources saving 60% of the HR department budget. * Redesigned the global onboarding training materials to suit the Nigerian market and culture resulting in a 50% retention rate. * Created a disciplinary grid for the global team

Human resource officer

• Feb 2019 - Apr 2020

Managed the HR department and strengthened the growing staff strength across Africa. * Improved database management by creating a catalogue of all employees’ files and making them available in One Drive * Initiated and maintained recruiting networks and talent pipelines to hire 2 cohort interns for the Microsoft for Afrika program , sales team, technical hires etc. * Enhanced employee engagement by 100% by initiating various employee activities such as team bonding, sporting events… Show more Managed the HR department and strengthened the growing staff strength across Africa. * Improved database management by creating a catalogue of all employees’ files and making them available in One Drive * Initiated and maintained recruiting networks and talent pipelines to hire 2 cohort interns for the Microsoft for Afrika program , sales team, technical hires etc. * Enhanced employee engagement by 100% by initiating various employee activities such as team bonding, sporting events, etc. *Performed data management tasks including updating electronic records of salary advances, loans, food payments deduction computation, and employees details *Authored e-interview score sheets and collaborated with the software development team to redesign the food ordering system Show less Managed the HR department and strengthened the growing staff strength across Africa. * Improved database management by creating a catalogue of all employees’ files and making them available in One Drive * Initiated and maintained recruiting networks and talent pipelines to hire 2 cohort interns for the Microsoft for Afrika program , sales team, technical hires etc. * Enhanced employee engagement by 100% by initiating various employee activities such as team bonding, sporting events… Show more Managed the HR department and strengthened the growing staff strength across Africa. * Improved database management by creating a catalogue of all employees’ files and making them available in One Drive * Initiated and maintained recruiting networks and talent pipelines to hire 2 cohort interns for the Microsoft for Afrika program , sales team, technical hires etc. * Enhanced employee engagement by 100% by initiating various employee activities such as team bonding, sporting events, etc. *Performed data management tasks including updating electronic records of salary advances, loans, food payments deduction computation, and employees details *Authored e-interview score sheets and collaborated with the software development team to redesign the food ordering system Show less

Human Resource Officer

• Apr 2018 - Feb 2019

Performed HR functions and other administrative-related duties. Performed HR functions and other administrative-related duties.