Experience

DuoCall MSP

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Aug 2020 - Present

  Duocall are a Managed Service Provider offering high quality landline, mobile, data products and services. Although our client base is nationwide, we are now seen as South Yorkshire’s alternative to working with the main providers. We invoice and service our customers directly, but can utilise infrastructure as services are provisioned. Duocall are a Managed Service Provider offering high quality landline, mobile, data products and services. Although our client base is nationwide, we are now seen as South Yorkshire’s alternative to working with the main providers. We invoice and service our customers directly, but can utilise infrastructure as services are provisioned.



Europa Worldwide Group

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Operator

  • May 2019 - Mar 2020

  Account operative • Fast paced sales quoting and liaising with customers • Planning logistics around Europe for deliveries • Creating quotes on pricing and transport • Keeping customers up to date on time scales, routes and delays • Managing accounts and sales for other team members Account operative • Fast paced sales quoting and liaising with customers • Planning logistics around Europe for deliveries • Creating quotes on pricing and transport • Keeping customers up to date on time scales, routes and delays • Managing accounts and sales for other team members



BT Local business Central Yorkshire

• Account Manager

  • Aug 2015 - Mar 2019

  Accounts manager • Business to business sales of Telephony, IT and services • Managing large numbers of accounts and product follow through • To identify a customers need and apply product knowledge • Gain and retain business through cross selling • Up selling products through new and current customersSuccesses include constructing a thriving customer base that continues to be built upon and grow ensuring spend and commitment from many local businesses up to large enterprises. One example was the building a Multi sited, Wide Area Network for a leading logistics and warehousing company that completely overhauled their business and the way they work.



Jigsaw24

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Manager

  • Feb 2014 - Aug 2015

  • Contacting new customers and businesses with regards to Apple IT solutions • Gaining new revenue for the business • Account management and creating repeat custom • Self-management and governance, keeping all accounts up to date • Effective questioning and a consultative approach to sales • Contacting new customers and businesses with regards to Apple IT solutions • Gaining new revenue for the business • Account management and creating repeat custom • Self-management and governance, keeping all accounts up to date • Effective questioning and a consultative approach to sales



learndirect Limited

• United Kingdom
• Education Management
• 300 - 400 Employee

• Sales Agent

  • Jul 2012 - Feb 2014

  • Contacting businesses to provide government funded Qualifications for their staff members • Locating staff and services for all types of customer • Becoming one of the top generators of sales within the campaign • Acting as deputy team leader for half of the sales team • Hosting daily team meetings and buzz sessions/motivational sessions • Coaching and one to ones, prompting the team to meet targets • Contacting businesses to provide government funded Qualifications for their staff members • Locating staff and services for all types of customer • Becoming one of the top generators of sales within the campaign • Acting as deputy team leader for half of the sales team • Hosting daily team meetings and buzz sessions/motivational sessions • Coaching and one to ones, prompting the team to meet targets