Experience

TALSouthAfrica

• Building Materials
• 1 - 100 Employee

• Technical Sales Advisor

  • Sep 2018 - Present

  I have a keen interest in customer service and in providing technical advice and information to my customers. Delivered outstanding customer service by effectively communicating technical information in a clear and concise manner. Documented and maintained detailed records of customer interactions, technical solutions, and product knowledge in a CRM system. Collaborated with cross-functional teams to identify and escalate product or system issues, ensuring timely resolution for customers. Continuously enhanced technical knowledge through self-learning and training programs to stay up-to-date with emerging technologies and product updates. Show less



Norcros SA

• South Africa
• Retail
• 200 - 300 Employee

• Distribution Administrator

  • Apr 2018 - Sep 2018

  Managed and coordinated daily distribution operations, including inventory management, order processing, and shipment tracking. Implemented and optimized distribution processes to improve efficiency and reduce costs. Collaborated with suppliers and logistics providers to ensure timely and accurate delivery of materials and products. Maintained accurate records and documentation related to distribution activities, such as shipping manifests and inventory reports. Trained and supervised distribution staff, providing guidance and support to ensure high-quality performance and adherence to safety protocols. Show less



LMP Mining

• Sweden
• IT Services and IT Consulting

• Secretary Administrative Assistant

  • Mar 2016 - Nov 2017

  Managed the scheduling and coordination of meetings, appointments, and travel arrangements for executives. Provided professional and efficient administrative support, including drafting correspondence, preparing reports, and maintaining confidential files. Managed office supplies and inventory, ensuring adequate stock levels and cost-effective procurement. Screened and directed incoming calls and emails, prioritizing and responding to inquiries in a timely manner. Organized and maintained office systems, including electronic and physical filing, to ensure efficient retrieval of information. Show less