Associate Analyst

• Oct 2021 - Present

Advertising Intern

• Jan 2021 - May 2021

Worked collaboratively to design an advertising campaign for a Philadelphia-based client involving traditional and digital media.Conducted a full social media audit to identify strategic weaknesses and provide recommendations for improved engagement on Facebook, LinkedIn, Instagram, and Twitter.Designed graphics using Adobe Illustrator and wrote effective copy for digital and print ads.Created a six-week media plan within budgetary constraints to maximize impressions. Worked collaboratively to design an advertising campaign for a Philadelphia-based client involving traditional and digital media.Conducted a full social media audit to identify strategic weaknesses and provide recommendations for improved engagement on Facebook, LinkedIn, Instagram, and Twitter.Designed graphics using Adobe Illustrator and wrote effective copy for digital and print ads.Created a six-week media plan within budgetary constraints to maximize impressions.

Server and Bar Support Associate

• Jun 2019 - Mar 2020

Provided exceptional, personalized customer service to a discerning clientele with high attention to detail.Balanced multiple assigned tasks in a time-sensitive environment.Effectively utilized sales skills to upsell cocktails and cuisine. Developed excellent verbal and written communication skills.Promoted teamwork and conflict resolution among colleagues.Consistently recognized by management for thoroughness and dependability. Provided exceptional, personalized customer service to a discerning clientele with high attention to detail.Balanced multiple assigned tasks in a time-sensitive environment.Effectively utilized sales skills to upsell cocktails and cuisine. Developed excellent verbal and written communication skills.Promoted teamwork and conflict resolution among colleagues.Consistently recognized by management for thoroughness and dependability.

Flexible Fulfillment Associate

• May 2018 - Aug 2018

Fulfilled multiple orders per day efficiently and accurately.Properly prepared, packed and sorted guest orders for shipment using correct materials in a timely manner.Gained experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement.Exercised strong customer service and sales skills, effectively resolved guest concerns.Was flexible and reliable for scheduling and prioritized teamwork. Fulfilled multiple orders per day efficiently and accurately.Properly prepared, packed and sorted guest orders for shipment using correct materials in a timely manner.Gained experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement.Exercised strong customer service and sales skills, effectively resolved guest concerns.Was flexible and reliable for scheduling and prioritized teamwork.

Student Library Assistant

• Jan 2017 - May 2018

Performed clerical duties within the undergraduate library system, including assisting patrons in selecting materials, shelving and organizing texts, and weeding collection of obsolete materials.Practiced strong computer literacy and offered occasional technical support to patrons.Received a promotion to student project manager for Beasley School of Law Library catalogue assignment.Coordinated a team of 8 student workers to re-order and document a valuable collection containing rare volumes, monographs, and unbound periodicals under the supervision of the director of the law library.

Sales Associate

• May 2016 - Dec 2017

Maintained a welcoming and inclusive atmosphere by demonstrating excellent customer service skills.Supervised the gym in the absence of the manager.Resolved guest issues and concerns with regard to billing.Promoted membership options and signed on new members to help reach fitness goals. Maintained a welcoming and inclusive atmosphere by demonstrating excellent customer service skills.Supervised the gym in the absence of the manager.Resolved guest issues and concerns with regard to billing.Promoted membership options and signed on new members to help reach fitness goals.

Lifeguard and Membership Coordinator

• May 2017 - Aug 2017

Ensured the safety of indoor and outdoor aquatics facilities and maintained American Red Cross Lifeguard, First Aid, and CPR certifications for the duration of employment.Actively promoted membership enrollment and ensured accurate and correct data entry of all membership paperwork.Assisted in planning, facilitating and the implementation of promotions and special events.Performed administrative tasks as assigned. Ensured the safety of indoor and outdoor aquatics facilities and maintained American Red Cross Lifeguard, First Aid, and CPR certifications for the duration of employment.Actively promoted membership enrollment and ensured accurate and correct data entry of all membership paperwork.Assisted in planning, facilitating and the implementation of promotions and special events.Performed administrative tasks as assigned.