Experience

Kersia Tiles

• Wholesale Building Materials
• 1 - 100 Employee

• Business Development Manager

  • Jan 2018 - Present



Alshaya Group

• Kuwait
• Retail
• 700 & Above Employee

• Store Manager

  • Jan 2017 - Jan 2018

  Managing the store team (27 employees) ensuring to achieve the sales targets through outstanding customer service. Accountable for the company policies implementation and of the inventory process and results. Conduct sales analysis, know and understand the fashion trends and monitor the competition's activities. Come up with ideas of improving the business and have a proactive attitude. Ensure consistency in customer service and handle customers' complaints. Monitor the stock level and ensure the correct replenishment is implemented in the store and the back office as well, ensure the company operating procedures are followed accordingly. Follow up with Mall Management for permits or any other issues and with any other contractors handling maintenance. Maintain high standards of visual merchandising inside the store and ensure all guidelines are followed. Conduct daily rounds, to ensure that from a customer perspective, the store is ready for trading. Prepare schedule to ensure the right coverage at the right time, manage, engage and delegate the responsibilities of the team, conduct appraisals and assessments of own team and coach and train the team members.

• Visual Merchandising Manager

  • Jan 2015 - Jan 2017

  Implementing Visual Merchandising presentation In Store & Windows with a focus on current guidelines while maintaining company and host brand integrity.Coaching and training the visual merchandisers (25 members) and Sales Executives on Visual Merchandising and Trend Updates Conduct store visits with the higher management positions, give and receive feedback in order to improve the store performance and visual standards. Review of commercial planning, retail execution and follow up Share of best practice with all storesCollaboration with Operations Senior Management and Buying departmentsManaging strategic visual and commercial planning Talent management & securing succession planning for growth Cost control and managing Visual store budgetOrganizing events with Marketing department



IL PASSO

• Romania
• Retail
• 1 - 100 Employee

• Brand Manager

  • Jun 2014 - Jan 2015

  Overseeing the activities of 5 Stores (30 team members) Creating strategic plans to increase the sales volume, create the stock consolidation and promote two brands: Staccato and Tamaris.Control daily sales volume, stocks, merchandise assortment, promotional activitiesResponsible for staff recruitment, motivation, evaluation and coachingOrdering products depending on customer requirements, based on an established seasonal budget, quick reaction to the market demands, analysis of the competitors’ activities.



BSB Fashion

• Area Visual Merchandising Manager

  • Jun 2013 - Jun 2014

  Responsible for 25 stores (Romania, Cyprus, Bulgaria), travelling more than 2 weeks/month Being proactive part of the high management team, supervised by the country managerResponsible for the openings, fashion events and any other activities regarding the presentation of the collectionsProvide trainings for the staff to update on the new trends, new collections and policies on behalf of the company Responsible for 25 stores (Romania, Cyprus, Bulgaria), travelling more than 2 weeks/month Being proactive part of the high management team, supervised by the country managerResponsible for the openings, fashion events and any other activities regarding the presentation of the collectionsProvide trainings for the staff to update on the new trends, new collections and policies on behalf of the company



H&M

• Visual Merchandiser

  • Dec 2010 - Jun 2013

  Responsible together with the store management team to present the garments according to H&M guidelinesTraining and coaching the staff about new trends, collections and company policiesBeing active part of management teamManaging the orders for visual merchandising material needed in the store Provide excellent customer service, being an active role model by living the H&M values Responsible together with the store management team to present the garments according to H&M guidelinesTraining and coaching the staff about new trends, collections and company policiesBeing active part of management teamManaging the orders for visual merchandising material needed in the store Provide excellent customer service, being an active role model by living the H&M values



SC Solmar Trading Group

• Brand Manager

  • Jun 2008 - Dec 2010

  Overseeing the activities done by the subordinated staff: store managers, assistant managers, VM, sales assistants, cashiers for Brands as: Karen Millen, Oasis and MangoDirect involvement in the activities of opening and other events of the shops Overseeing the correct implementation of the internal policies of the company Direct involvement in the activity of price adjustment during promotional offersMaking strategic plans to increase the sales volume, create the stock consolidation and promote brandsForeign travel: trainings, retail presentations, strategies proposed to the external supervisors, discussions relating to the product’s qualityEstablishing the annual and monthly budgets (planning the turn over and the monthly targets)Daily reporting for management review related to sales volume, stocks, merchandise assortment, promotional activitiesOrdering products depending on customers requirements, established seasonal budget, quick reaction to the market demands and analysis of the competitors activitiesDaily reporting for management review related to sales volume, stocks, merchandise assortment, promotional activitiesOrdering products depending on customers requirements, established seasonal budget, quick reaction to the market demands and analysis of the competitors activities