Experience

Guest Supply Europe

• United Kingdom
• Hospitality
• 1 - 100 Employee

• International Customer Service Executive

  • Jun 2011 - Present



MEI International Ltd

• Export Customer Service Administrator

  • Nov 2010 - Apr 2011

  All aspects of shipping, including preparing shipment, from SAP & GTA, invoicing, ordering forwarders, cost coding export invoices. Working together with Customer Service Dept. with tracking and reporting of shipments, solving problems etc.Covering many countries including



Ray Mead Road, Maidenhead

• Sales & Marketing Assistant

  • Jul 2009 - Jan 2010

  Personal Assistant to Sales and Marketing Director. Helping with all aspects of Supermarket buyers, including all administration.Assisting the Marketing Executive. Running and responsible for all Sample Stock, updating, controlling and sending to companies for Wine Tasting, and events. Dealing with Customer Complaints. General office admin.; Relocation to the UK2008-July-2009



Kafrit Industries Ltd

• Export Coordinator & Sales including Customer Service

  • Apr 2006 - Sep 2008

  Responsible for all aspects of Export of Raw materials for the Plastic Industry. Responsible for sister companies in Germany and the UK. Responsible for customers in 7 different countries. Responsible for Invoicing, Crediting and paying commissions and Bank Transfers alongside the accounts dept.Procedure of work:Receiving all orders from abroad or by fax or by e-mail. Processing in Oracle ERP system and acknowledgement to customer with ETA time.Coordinating with production and estimating ETA as per customers request.Receiving Price Quotes from shipping companies.Arranging all aspects of the export until arriving to customer.Corresponding with customers through e-mails on a daily basis.Responsible for return export, commissions and all credits in the department.Responsible for material damage claims, issuing credit notes under the company accountant and Insurance Broker.



Crytec Ltd

• Office Manager/CO Assistant/Import/Export Manager

  • Aug 2003 - Sep 2005

  Running the daily duties of a small Start-up company including:All aspects' of customer service abroad.Dealing with all aspects of bookkeeping including paying suppliers, dealing with bank issues ,processing invoices, reconciling petty cash and all cash payments through bank transfers, crediting and all payment related jobsAll aspects' of importing parts and exporting the end products to many countries around the world.



Bagir 1993 ltd

• Import and Suppliers Supervisor

  • Feb 2001 - Mar 2002

  Reconciling sales with sister companies abroad in 5 different countries.Paying imports suppliers around the world.Paying and reconciling all custom agents on a monthly basis for all import of goods.Paying all invoices for logistics that are connected with all stages of import.Responsible for entering balances differences at end of month.Reconciling Months End for Accounts Payable within Financial System



Hyatt Regency Dead Sea

• Income Auditor

  • Feb 1996 - Feb 2001

  Responsible to the Financial Controller. Responsible for auditing all forms of income throughout the Hotel. Including:Front Office - Reconciling all cashiers Cash Payments ,allocating and investigating unallocated Cash Floats or payments



Kibbutz Almog

• Night Auditor

  • Jan 1991 - Jan 1993

  responsible for checking computer system's Trial Balance reconciliationFood & Beverage-checking all forms of income, including Cash Allocation, Float allocation, Credit Card reconciliation, and revenue loss within the Food & Beverage dept.Training staff on proper procedures for receiving income (Cash payments, cash reconciliation, float balancing, credit card payments and credit billing.Reporting a monthly income forecast to Hyatt's Head Office in SwitzerlandOverlooking and checking the smooth running of the Food & Beverage (Fidelio/Micros) computer system.Routine spot checks as neededChecki ng agreed credit contracts (City Ledger) for corporate business, checking all signed bills(Accounts Receivable) are justified. Looking out that there is no missed Revenue due to wrong room rates.Preparing a Daily Report to the Financial Controller showing all Revenue and justified Revenue loss, including Cash loss, Float loss and employees are working as per Policies and Procedures.; jobs around the Kibbutz



Leeds Permanent Building Society

• Branch Assistant

  • Jan 1988 - Jan 1991

  All duties of branch assistant, includingReceiving payments from customersDealing with loans and mortgages applicationsGeneral administration duties



Holiday Inn

• Chief Cashier/Accounts Receivable

  • Jan 1986 - Jan 1988

  Responsible for all reconciliation of cashBalancing City Ledger (Accounts Receivable)General Auditing duties including Cash Allocations. Mayfair



Tower Thistle Hotel

• Head Cashier

  • Jan 1985 - Jan 1986

  on ReceptionResponsible for all payments on Reception.Training of new staff London, England