Experience

Induchem Group

• Ireland
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales

  • Jul 2021 - Present

  Product Champion for multiple products Sales Quotations Product Champion for multiple products Sales Quotations



Emerson's Automation Technologies & Solutions

• Automation Machinery Manufacturing
• 700 & Above Employee

• Desk Sales Engineer/Product Champion Reliability Solutions UK and IRE

  • 2007 - Jul 2021

  Proactive Sales Position to grow the core Reliability Solutions business Product Champion for Handheld Communicator business for the UK and IRE for customers, resellers and distributors (sales, repairs, monitoring booking targets, customer service, market analysis, reporting) Demonstrating to customers online and occasional site visitsAssisting with expediting esculations from customersEsculation point for quote team and order entry teamsLiasing with Field Sales and Remote Teams



AstraZeneca

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• IS/IT Support

  • 2002 - 2007

  First Line Technical Support over the phone, remote tools and Deskside Support for hardware and software for the Engineering Department across multiple sites in the UK for approximatley 250+ usersLiasing with 2nd and 3rd Line technical support for resolutionsDevelopment and maintenance of intranet sites using standard toolsGranting login accounts and assessing access permissions for internal usersGranting access permissions for external companies.Training internal and external people using systems to collaborate one solutionOrdering of hardware and softwareInvestigating/Testing/Implementing and promoting new technologies



IBM (AstraZeneca Account)

• IT Procurement Manager/Team Lead

  • 1999 - 2002

  Managing both workload and personal level a small team (IT Procurement) (5 members of staff)Training and Developing Staff Interviewing, Recruiting and dealing with agencies Deputy Manager to 2nd line technical support team for holiday and sickness cover (excess of 20 staff)Meeting with external suppliers Supporting a large customer base across multiple sites (approx 5000) customersCreating and producing statistical reports for the management team Managing both workload and personal level a small team (IT Procurement) (5 members of staff)Training and Developing Staff Interviewing, Recruiting and dealing with agencies Deputy Manager to 2nd line technical support team for holiday and sickness cover (excess of 20 staff)Meeting with external suppliers Supporting a large customer base across multiple sites (approx 5000) customersCreating and producing statistical reports for the management team



Piccadilly Shoes

• PA to Managing Director and Shipping Manager

  • 1996 - 1999

  Organising Travel Organising MeetingsDesign and Implementation of Company newslettersInstalling Microsoft Office Authorising Carrier Invoices Attending Carrier Meetings Typing Organising Travel Organising MeetingsDesign and Implementation of Company newslettersInstalling Microsoft Office Authorising Carrier Invoices Attending Carrier Meetings Typing



P.F.L

• PA to Finance Director

  • Apr 1996 - Oct 1996

  Arranging MeetingsDiary Management Filling out Legal Documentation Running the DX SystemMailshots Arranging MeetingsDiary Management Filling out Legal Documentation Running the DX SystemMailshots



Hillgate Group

• Reception and Switchboard Operator

  • 1992 - 1996

  Running and Rhapsody Rio Switchboard with 180 lines and 240 ExtensionsInvoicing Internal 192 operator for internal salesTraining Junior members of staffIncoming and Outgoing Mail Reception Duties Running and Rhapsody Rio Switchboard with 180 lines and 240 ExtensionsInvoicing Internal 192 operator for internal salesTraining Junior members of staffIncoming and Outgoing Mail Reception Duties