Experience

Eargo

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Client Care Coordinator

  • Mar 2021 - Present

  Providing quality care and attention to clients. Empowering Clients by assisting them with Troubleshooting. Working with various departments to resolve Clients case. Providing quality care and attention to clients. Empowering Clients by assisting them with Troubleshooting. Working with various departments to resolve Clients case.



American Home Design, Inc.

• United States
• Construction
• 1 - 100 Employee

• Call Center Agent

  • Feb 2019 - Mar 2021

  Contact leads and consult on home improvement services. Book appointments for sales reps, assist in closing sales. Hit large outbound call volume goals and sales assist goals. Contact leads and consult on home improvement services. Book appointments for sales reps, assist in closing sales. Hit large outbound call volume goals and sales assist goals.



MiraCosta College

• United States
• Higher Education
• 700 & Above Employee

• Instructional Aide Assistant

  • Jan 2009 - Jan 2019

  Assisted patrons with IT difficulties. Provided assistance with course programs. Found solutions for any IT issue. Trained Lab Tech Assistants. Assisted patrons with IT difficulties. Provided assistance with course programs. Found solutions for any IT issue. Trained Lab Tech Assistants.



PetSmart

• United States
• Retail
• 700 & Above Employee

• Pet Care Associate

  • Jun 2014 - Jul 2016

  Worked Mainly in Pet Care assisting customers with various pet needs. Engaging with customers about products to better their pets parents needs and lifestyles. Worked Mainly in Pet Care assisting customers with various pet needs. Engaging with customers about products to better their pets parents needs and lifestyles.