Adele Casey
Account Manager at Euler Hermes UK & Ireland- Claim this Profile
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Bio
Credentials
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Finance for Non-Financial Managers
LinkedInJan, 2022- Sep, 2024 -
Making Great Sales Presentations
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PowerPoint Quick Tips (2018)
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Strategic Partnerships
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Business Etiquette: Phone, Email, and Text
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Using Questions to Foster Critical Thinking and Curiosity
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Cultivating Mental Agility
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Digital Transformation
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Executive Decision-Making
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Finance Foundations: Risk Management
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Leading a Customer-Centric Culture
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Listening to Customers
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Professional Networking
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The Science of Sales
LinkedInJan, 2021- Sep, 2024
Experience
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Account Manager
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Mar 2013 - Present
I renew and service polices, building relationships to help businesses grow with the protection of trade insurance.Euler Hermes offers services for both domestic and export business trade transactions, protecting clients against commercial and political risk in more than 200 countries and territories worldwide. We also provide services to help companies of all sizes outsource their debt collection, risk management and credit management information needs. Euler Hermes Collections offers commercial third party collections, receivables management outsourcing, international collections and other debt mitigation services. We have over 95 years experience, tested through all economic cycles. As a result, Euler Hermes UK has shown that it is able to work with clients in situations where the business climate is favourable and in those where it is not.What's more, the high financial standard offered by Euler Hermes UK is confirmed by our AA- Standard & Poor's rating. And the high level of underwriting capacity offered by Euler Hermes UK means that we can cater for the large credit limits that our clients need to manage their business securely.
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Business Support
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Dec 2005 - Mar 2013
Assist a large account management team completing a wide range of administration and clerical tasks such as: mid-term policy amendments; updating and distributing internal and external spread sheets; distributing wastage reports; logging proactive calls; booking travel and managing the fleet cars (service, MOT, accident reporting), liaising with external vendors; and ensuring that details of new policies are updated and available to account managers.I also took incoming calls, handling queries or requests from policy holders, and also contacting clients to conduct buyer reviews, processing confirmed terms and renewals; and assisting account managers by booking travel and accommodation.
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Isis Resturant
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United Kingdom
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Hospitality
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1 - 100 Employee
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Waitress
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Dec 2005 - Jan 2010
I worked as a senior waitress responsible for ensuring a high quality of service was maintained in a very busy Italian restaurant. My duties included full table service; dressing and setting tables and working directly with restaurant and hotel guests. I developed excellent interpersonal skills and was always polite, helpful, and efficient. I ensured managers’ promotions such as new dishes and recommendations were offered to customers and kept up with the changes to the existing menu and daily specials. During my time here I gained experience in working under pressure, customer relations, multi tasking, handling cash and card transactions, and food preparation.
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Chadwick Textiles
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United Kingdom
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Textile Manufacturing
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1 - 100 Employee
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Reception and Sales Adminstrator
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Mar 2002 - Oct 2005
As Sales Administrator for a busy family run import and export fabric company, I sent out business letters and fabric samples to prospective buyers, booked couriers, placed sales orders and ensured the completion of contracts. I was also in direct communication with our factories in China about fabric swatches, ensuring that all orders were designed to buyer’s specifications. The client base consisted of a wide range of UK buyers whilst with whom I would have regular correspondence. I was also responsible for covering reception daily, attending sales meetings, taking minutes and ensuring that all parties received relevant information and records.
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Education
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2003 - 2005
Start Training
NVQ, Business Administration and Management, General -
1996 - 2001
Parrenthorn High School
High School, GSCE
Community
