Driver Safety & Maintenance Manager

• Jul 2021 - Present

English Second Language Instructor; HSE Instructor

• Jan 2021 - Present

• Plan, organize, and provide instruction in English that meet state and federal standards • Develop and deliver lessons • Administer academic and language assessments • Maintain complete and accurate records of student progress • Provide a nurturing and supportive learning environment • Adapt curriculum to provide individual, small group, and/or remedial instruction • Employ instructional techniques to meet different aptitudes and interests of students • Manage allotted learning time to maximize student achievement

Freelance Copyeditor

• Nov 2020 - Present

• Provide substantial revision and restructuring for any writing • Guide authors in conceiving a topic, plan the overall structure, and develop an outline • Provide writing support before and during the production of a publishable manuscript • Proofread text and correct spelling, grammar, and punctuation errors • Verify factual correctness of information, such as dates and statistics • Check text for style, readability, and adherence to editorial policies • Rewrite text to improve clarity and readability

Safety Coordinator

• May 2020 - Jun 2021

• Conducts driver orientation in a classroom setting • Instructs new drivers on company & FMCSA requirements, policies, compliance, and regulations • Completes owner operator contracts and lease purchases • Complies driver data (PSP, MVR, background check, employment history) • Evaluates driver qualifications based on FMCSA requirements • Performs driver audits in various areas to ensure compliance • Responsible for employee onboarding and employment documents • Applies appropriate action, as necessary, to aim for optimal driver performance results • Prepares managerial reports with findings and recommendations • Assists with IFTA preparation • Processes driver settlements and carrier invoices

Graduate Research Assistant

• Aug 2019 - Dec 2019

• Conducted market analysis and research for business related projects • Prepared reports and presentations in a professional standard • Set project goals for team members • Communicated effectively with team members • Used multiple business software applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, email • Prepared statistical reports as requested • Managed deadlines across teams • Gathered and analyzed information required for administrative reporting • Provided a wide variety of administrative support to the director of the center • Received, screened, and directed incoming calls, mail, and email, including visitors

HR Intern

• Jun 2019 - Aug 2019

• Prepared, organized, and reviewed training documents • Assisted and engaged in management meetings • Proposed ideas for strategy implementation during culture change initiative • Coordinated logistics for internal meetings and event arrangements • Assisted managers with hiring and on-boarding process • Acted as intern portfolio project leader • Managed a complex Outlook calendar to coordinate availability for meetings and interviews • Utilized word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, and email • Cooperated with other team members to complete projects and assignments in a timely manner • Responsible for processing and maintaining up-to-date personnel information

Teller

• Jan 2019 - Aug 2019

Safety Administrator

• May 2011 - Mar 2015

• Provided a wide range of complex office administration and support to executives and safety management• Used multiple business applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, and email• Maintained files of documents, contracts, agreements, and other official documents• Created and maintained filing systems• Reviewed, assessed, routed, answered and monitored follow up action steps on correspondence• Gathered and analyzed information required for administrative reporting• Answered and routed phone calls, mail and e-mail messages• Handled a wide-range information dissemination• Communicated professional and courteous (written and verbal) with other departments • Facilitated addition/deletion of insurance claims • Researched and compiled necessary company data into monthly executive reports• Generated spreadsheets and documents with important trends and updates for company management• Collaborated with management on special projects as assigned

Accounts Payable Clerk

• May 2010 - May 2011

• Evaluated and entered incoming invoices in the AS400 system• Audited each invoice and followed procedures to determine the correct amount to be paid based on contract• Calculated, coded and reconciled vendor invoices and statements to internal records• Responded timely and accurately to internal and external customer service type inquiries around disbursements

Teller Supervisor and Trainer

• Sep 2007 - May 2010

• Introduced creative ideas to create a strategic sales plan to increase sales productivity and customer satisfaction • Coached new employees (transactions and sales) to enhance employee motivation and sales skills • Identified and prevented fraudulent activities by diligently reducing monetary loss • Demonstrated conscientiousness in overall branch operations and performance • Implemented corporate and departmental policies, procedures, and service standards in conjunction with management