Adelaide F.
Policy Officer at Australian Skills Quality Authority- Claim this Profile
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Bio
Sia Papageorgiou FRSA, SCMP
I had the pleasure of working with Adelaide at the ATO. During this time, I saw her not only excel at the core elements of her job - such as writing and editing, but also learn other tasks that extend beyond the scope of her role, such as communication strategy, research, and championing the ATO’s internal communication. Adelaide is a hard working and capable team member. She is passionate about communication, understands the importance of building and maintaining relationships and proactively sets out to improve the way internal communication is managed in the ATO. Adelaide will make a great addition to any team looking for an enthusiastic and talented communication professional and I wish her well in her future endeavours. I am pleased to recommend and endorse her.
Sia Papageorgiou FRSA, SCMP
I had the pleasure of working with Adelaide at the ATO. During this time, I saw her not only excel at the core elements of her job - such as writing and editing, but also learn other tasks that extend beyond the scope of her role, such as communication strategy, research, and championing the ATO’s internal communication. Adelaide is a hard working and capable team member. She is passionate about communication, understands the importance of building and maintaining relationships and proactively sets out to improve the way internal communication is managed in the ATO. Adelaide will make a great addition to any team looking for an enthusiastic and talented communication professional and I wish her well in her future endeavours. I am pleased to recommend and endorse her.
Sia Papageorgiou FRSA, SCMP
I had the pleasure of working with Adelaide at the ATO. During this time, I saw her not only excel at the core elements of her job - such as writing and editing, but also learn other tasks that extend beyond the scope of her role, such as communication strategy, research, and championing the ATO’s internal communication. Adelaide is a hard working and capable team member. She is passionate about communication, understands the importance of building and maintaining relationships and proactively sets out to improve the way internal communication is managed in the ATO. Adelaide will make a great addition to any team looking for an enthusiastic and talented communication professional and I wish her well in her future endeavours. I am pleased to recommend and endorse her.
Sia Papageorgiou FRSA, SCMP
I had the pleasure of working with Adelaide at the ATO. During this time, I saw her not only excel at the core elements of her job - such as writing and editing, but also learn other tasks that extend beyond the scope of her role, such as communication strategy, research, and championing the ATO’s internal communication. Adelaide is a hard working and capable team member. She is passionate about communication, understands the importance of building and maintaining relationships and proactively sets out to improve the way internal communication is managed in the ATO. Adelaide will make a great addition to any team looking for an enthusiastic and talented communication professional and I wish her well in her future endeavours. I am pleased to recommend and endorse her.
Credentials
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Toastmasters Competent Leader certificate
Toastmasters InternationalJun, 2014- Nov, 2024
Experience
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Australian Skills Quality Authority (ASQA)
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Australia
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Education Administration Programs
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1 - 100 Employee
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Policy Officer
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Nov 2017 - Present
Corporate support; co-ordinating and managing high-level meetings between heads of agency and Department representatives, addressing general governance enquiries for agency staff. Communications; co-ordinating and drafting agency documents such as Regulator Performance Framework Assessment , Corporate Plan, Operational Plan, Team Business Plans, Annual Report and quarterly jurisdiction reports. Parliamentary support; leading co-ordination provider brief delivery for Senate Estimates, contributing to co-ordination of parliamentary hearings, liaising with Department contacts and contributing to ministerial submissions and correspondence enquiries. Show less
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Australian Government
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Australia
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Government Administration
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700 & Above Employee
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Parliamentary Adviser
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Jul 2016 - Nov 2017
Ministerial and Parliamentary support for the Executive team and Commissioner. Coordination role preparing agency for attendance at Senate Estimates hearings; drafting and managing briefing papers, communication with Department Liaison Officers/Ministers Office and coordination of Questions on Notice. Parliamentary monitoring of the Senate, House of Representative, relevant Committee hearings; advising relevant matters with the Executive team, Commissioner and Media team. Governance support; coordination of corporate documents such as the Annual Report, Quarterly Report and Regulator Performance Framework self-assessment. Communications support - drafting and interpreting judicial decisions into plain English summaries updated on the agency website, internal staff publications. Media/industry monitoring; rostered media monitoring for the agency, compiling relevant media clips to distribute to whole of agency within expected timeframes. Show less
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Australian Taxation Office
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Australia
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Government Administration
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700 & Above Employee
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Communication Officer
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Sep 2015 - Jun 2016
Internal Communications to a range of audiences within the ATO (approximately 20,000 staff).Management of large scale strategies and small projects; I sought traditional and contemporary ways to meet client objectives and influence a variety of internal audiences. Stakeholder/account management; I provided concise advice on communication products and approaches for business. Examples include: internal strategies/project plans, talk books/staff FAQ sheets, recruitment guides/handbooks, broadcast emails, SharePoint content and internal online staff content. Show less
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People Advisor
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Jan 2014 - Sep 2015
Human Resources support for staff and managers.Staff Learning and development; I contributed to mapping learning pathways for staff, identifying key audience groups, learning needs and provided feedback on training schedules for training curriculum.Metric reporting; I reviewed and re-designed systems to provide succinct information about health and performance cases. This included a detailed analysis of learning and development tools and products. Team administration; enquiries mailbox management, database administration and secretariat duties. 2014 ATO Line Award for improving manager confidence and capability to manage their people. Show less
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Site Coordinator/Regional Site Coordinator
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Sep 2011 - Dec 2013
Site Communications.I produced and edited weekly, monthly, and urgent communications for internal audiences of around 1000 staff. This included building site updates, learning and development opportunities, community announcements, senior/corporate announcements and staff engagement people stories.Strategic review of business function. I conducted a review of site communications from staff engagement survey results to design a new process. I worked closely with internal communications teams to get advice on best practice and align to organisational goals. Event management.I planned and organised community and corporate events at a site based level, marketing and advertising, organising catering and facilities equipment. I Supervised and coordinated volunteers at large scale events. Leader of the Victoria/Tasmania regional Site Coordinator network. I mentored and provided strategic guidance for Site Coordinators, acting as liaison point by facilitating regular meetings to deliver corporate messages and provide feedback to the national team. I Represented the Coordinators at corporate branch meetings and delivered reports and suggested feedback and solutions for products and processes. Secretariat and administrative support. I delivered a high level of service for senior forums and site based initiatives. This involved high level project work to ensure that all site functions were tracked to plan and monthly reporting requirements were met.Enquiry and complaint resolution.I conducted research and stakeholder liaison to determine business solutions and responded to staff within desired timeframes. Recruitment.I managed position descriptions, designed detailed hand over documents, guided and trained new staff. Show less
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Communication Officer
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Jun 2011 - Aug 2011
Internal and external communications for a wide range of audiences within the ATO and the community. I composed and developed communications plans, researched information for external reports, created and maintained internal intranet page and composed training hand over documents for future staff.
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Executive Assistant
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Jul 2009 - May 2011
Executive support for Assistant Commissioners' at the ATO.Executive business and secretariat support; I managed outlook mail and calendar priorities and arranged clearance of documents with an understanding of sensitive data.Financial management; I kept record of budgets, reconciled accounts, varianceand accrual reports, conducted monthly forecasting for business areas, cross checked information, and distributed relevant financial information to staff.Event management; I lead working groups to organise and deliver corporate conferences for internal staff and external clients. This involved building professional relationships with internal and external stakeholders, including external high end clients. Show less
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Education
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2013 - 2015
RMIT University
Bachelor’s Degree, Communication and Media Studies with Distinction -
2018 - 2019
New Futures Training
Certificate IV, Community Development -
2017 - 2017
University of Melbourne
Single subject, Law -
2002 - 2004
RMIT University
TAFE Advanced Diploma, Film/Cinema/Video Studies
Community
