Back Office Executive

• Apr 2022 - Present

Medical Sales Representative

• Aug 2020 - Mar 2022

Travel Consultant

• Dec 2019 - Aug 2020

-Arranging flights, insurance and accommodation. -Being responsible for organising holidays by using booking systems. -Collecting and processing customers payment. -Sending out tickets to clients. -Keeping clients up to date with any changes. -Manage with complaints or refunds. -Advising and offer suggestions to clients about travel arrangements, e.g. visas and passports. -Arranging flights, insurance and accommodation. -Being responsible for organising holidays by using booking systems. -Collecting and processing customers payment. -Sending out tickets to clients. -Keeping clients up to date with any changes. -Manage with complaints or refunds. -Advising and offer suggestions to clients about travel arrangements, e.g. visas and passports.

Flight Attendant

• Aug 2018 - Nov 2019

-Completed over 1,000 hours of international and domestic flights within Boeing aircraft, holding up to 200 passengers. -Demonstrate emergency equipment and procedures to passengers and conduct cabin safety checks prior to departure. -Sell and serve beverages, meals and snacks and attend to passenger needs. -Comply with company policies and federal regulations. -Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies. -Relayed communication to passengers, cabin crew and from the flight deck in a professional and personable manner. -Mentored new flight attendants providing training in customer service, safety and security. Show less

Quotation Executive

• Dec 2016 - Jul 2018

-Creating itineraries (package holiday) for Indonesia and Thailand Market for destinations such as Europe, Middle East and U.S. -Maintains a good relation and communication with customers from local office (Jakarta) in order to ensure a well structured itinerary. -Maintains a good communication between local departments in order to develop a well-detailed itinerary. -Provide the final itinerary in a timely manner in order for the sales office to have final information on time. -Train new employees regarding procedures. -Collaborating for a project in order to implement and promote a new destination. Show less

Customer Support Executive

• Apr 2016 - Oct 2016

-Handle inbound and outbound calls. -Solves problems by clarifying issues; researching and exploring -Providing advice, information and assistance to customers, received through: email, chat, other specific tools. -Demonstrating empathy and understanding when talking to customers. -Determining the needs of the client. -Handle inbound and outbound calls. -Solves problems by clarifying issues; researching and exploring -Providing advice, information and assistance to customers, received through: email, chat, other specific tools. -Demonstrating empathy and understanding when talking to customers. -Determining the needs of the client.

Fundraiser

• Jun 2012 - Oct 2012

-Working in a team of 3 persons, our purpose of those missions was to educate people in using rational thinking when it comes to our natural resources, pollution, efficient use of the products that we use and promoting protection measures of our local environment. -Developed fundraising strategies in coordination with volunteer team members. -Exceptional organization and planning skills. -Working in a team of 3 persons, our purpose of those missions was to educate people in using rational thinking when it comes to our natural resources, pollution, efficient use of the products that we use and promoting protection measures of our local environment. -Developed fundraising strategies in coordination with volunteer team members. -Exceptional organization and planning skills.