Experience

Cabify

• Spain
• Software Development
• 700 & Above Employee

• Product Manager Fintech

  • Apr 2022 - Present

  Madrid, Comunidad de Madrid, España - Responsible for defining the product vision, creating the roadmap and providing value to consumers. - Management of different projects involving different multidisciplinary teams and external providers. - Stakeholder management, leadership and teamwork.

• Associate Product Manager Fintech

  • Jul 2021 - Apr 2022

• Finance Analyst - Product Fintech

  • Jun 2020 - Jul 2021

  España - Project management and coordination and the creation of global processes. - Collaboration and review of technological integration in the financial area from the product area. - Control and review of the needs of the local financial teams for process optimisation and cost savings. - Detection, review and reporting of possible issues or incidents that impede the daily operations of the local financial teams. - Analysis of financial metrics.

• Global Finance Associate

  • Feb 2019 - Jun 2020

  Madrid, Madrid, España -Project management. - Implementation of new procedures and their optimisation. - Training of local teams in the use of internal tools, financial analysis and reporting. - Constant communication with both the business area and the technology area. - Invoicing, management and follow-up of purchase orders from suppliers throughout the group. Tools used (Tableau, Excel, SQL,).

• Customer Support Specialist

  • Mar 2018 - Feb 2019

  Spain - Operational functions related to the management of Customer Service. - Monitoring and creation of processes aimed at achieving excellence in Costumer Service. -Conciliation and mediation of conflicts. -Assistance and support to the different fleets of Partners. Incident resolution. Tools used (Zendesk, Trello, Excel).



MediaMarkt España

• Spain
• Retail
• 1 - 100 Employee

• Customer Service Specialist

  • Jun 2014 - Feb 2018

  Toledo, España



Hermanos Díaz López S.L

• Administrative Office Specialist

  • Nov 2011 - Nov 2012

  Toledo, España



Logos abogados cb

• Administrativo jurídico

  • Apr 2011 - Sep 2011