Graphic Designer

• Feb 2020 - Present

Central Reservation Manager & I.T. Consultant

• Jan 2011 - Present

Meeting all ( travel agents, Customers, guests ... ) interested in our hotel , convince them that this hotel is the best choice , making reservations needed for them. contacting new travel agents by fax and email. Making sure that all reservations are ready in the system , and prepare everything for our guest when he arrives ( RC, Keys , welcome drink if needed ... ) . working with Excel charts that can make me reassured that i have the availability or not. Writing reports, company brochures and similar documents. Participating in Hajj And Umrah conferences around the world ( Egypt , Turkey, Morocco, Algeria, Libya, Syria, Indonesia, Malaysia .. ) open new markets that can assure all hotels of the group are always have customers around the world. And as an I.T Consultant consulting staff defining objectives determining information system requirements making recommendations compiling and presenting information writing reports and documentation installing IT systems and software repairing computer problems and removing viruses training users answering feedback

IT Manager

• May 2007 - Dec 2010

managing a team of staff including programmers and support specialists, evaluating the functionality of system, consulting computer users to ascertain needs and to ensure that facilities meet user or project requirements, implementing and managing security or integrity and backup procedures, providing user training, support, advice and feedback, testing and modifying systems to ensure that that they operate reliably, managing secure network access for remote users, keeping up-to-date with new technology, Designing all papers needed like brochures, fact sheets advertisement and so on ... )

Reservation Manager

• Dec 2006 - May 2007

Meeting all ( travel agents, Customers, guests ... ) interested in our hotel , convince them that this hotel is the best choice , making reservations needed for them.contacting new travel agents by fax and email. Making sure that all reservations are ready in the system , and prepare everything for our guest when he arrives ( RC, Keys , welcome drink if needed ... ) . working with Excel charts that can make me reassured that i have the availability or not.Writing reports, company brochures and similar documents.Participating in Hajj And Umrah conferences around the world ( Egypt , Turkey, Morocco, Algeria, Libya, Syria, Indonesia, Malaysia .. ) open new markets that can assure all hotels of the group are always have customers around the world.

Programming Department Manager

• Jan 2005 - Oct 2006

There was a dream of the center owner, that he want to make an accounting system that can be used in the center and can be sold outside the center.I was responsible of making this dream come true. I worked hard then the result was great with an accounting system came to life. we started to sell the program to many companies and factories.

Maintenance Department Manager

• Jan 2003 - Dec 2004

This center was in the computer market and i was the manager of the maintenance department which receives many computers and printers that is not working well. Alhamdulillah within the first year all computers centers send difficult cases which the couldn't fix, they send it to me to fix it.

Computer Trainer

• Apr 2004 - Dec 2005

I was responsible of teaching many students how to use computer including how to deal with Microsoft office applications and maintenance a computer. I was responsible of teaching many students how to use computer including how to deal with Microsoft office applications and maintenance a computer.

Computer Trainer

• Apr 2002 - Dec 2002

i was responsible of teaching many students how to use computer including how to deal with Microsoft office applications . i was responsible of teaching many students how to use computer including how to deal with Microsoft office applications .