Director of Operations & Customer Success

• Jan 2022 - Present

Co Managing Partner

• Sep 2020 - Present

Managing Partner and the commercial head of one of the only E-commerce carton box store and packaging solution company in Nigeria. I lead and manage all company’s commercial and operations planning process and commercial team. I also develop and coordinate all organization’s business and growth strategy including organization’s financial and budget activities to fund operations, maximize investment and increase efficiency and also with P&L responsibilities. Managing Partner and the commercial head of one of the only E-commerce carton box store and packaging solution company in Nigeria. I lead and manage all company’s commercial and operations planning process and commercial team. I also develop and coordinate all organization’s business and growth strategy including organization’s financial and budget activities to fund operations, maximize investment and increase efficiency and also with P&L responsibilities.

Regional Sales Manager

• Dec 2018 - Oct 2021

Regional Commercial Capability & Route to Market(RTM) Manager

• Sep 2016 - Dec 2018

Key deliverables;• Develop and Implement Distributor and Sales team Capability development and execution of plan in partnership with key markets within the regions in Nigeria.• Execute in partnership with line manages in the region the core global commercial curriculum that delivers on the market roadmaps and enables the market to meet the minimum level on the global standards and ensuring the sales reps and managers are accredited in line with targets.• Work with Line Managers to Identify training needs and actions relevant to address the training needs• Work with HRBP to develop annual training plan for sales, support delivery of identified soft skills training for the sales team.• Conduct field coaching and accompaniment with field sales team to coach and identify critical training needs for their development• Work with Line managers and HRB to identify suitable candidates for the different roles to ensure “best fit” succession.• Work with Line Managers and the leadership team to identify talents and trainings required to develop them for future.• Works with the global team in commercial capability to enhance and optimize learning and training content ensuring its fit for purpose.• Drives and monitors performance evaluation and coaching between RSM/ASMs, ASMs/TSMs and TSMs/SO.• Develop and implement an induction program for ASMs and TSMs. Show less

Area Sales Manager

• Jan 2014 - Sep 2016

• Develop and maintain a vibrant business relationship with 8 Key Distributors (KDs) and 23 Sub-Distributors. • Management and development of 5 Territory Sale Mangers and 25 sales reps in the area.• Deliver departmental performance in line with the agreed budget. • Identify and prospect for new business opportunities to expand market share• Drive sales of up to $5million (approx.1.5billion naira) monthly.• Maintain regular contact via telephone, e-mail, and follow up with distributors• Monitor and report competitors’ marketing activities and other related issues in the area. • Carrying out S.W.O.T analysis of all available brands in the assigned Area.• Management of the customer portfolio via customer appraisal and customer development• Handling and following up on customer complaints.• Structured information and reporting as per given directions.• Responsible for department recruitment & training.• Ensures department delivers appraisal reviews• …etc Show less

Supply Chain Quality Assurance Manager

• Dec 2012 - Dec 2013

• Managed all Quality assurance systems in the Vicks production plant to ensure quality compliance • Managed the Quality control laboratory systems and environment • Ensured compliance with ISO:9001 requirements and all other regulatory parameters • Managed all quality personnel in the Vicks production plant to achieve established goals • Managed all Quality assurance systems in the Vicks production plant to ensure quality compliance • Managed the Quality control laboratory systems and environment • Ensured compliance with ISO:9001 requirements and all other regulatory parameters • Managed all quality personnel in the Vicks production plant to achieve established goals

Business Development Executive/Pharmaceutical Sales Representative

• Feb 2010 - Dec 2012

• Prospecting, identifying customers’ needs and convincing them on how our products and services can satisfy their needs.• Making clinical presentations and also maintaining positive business relationship with medical staff and supporting administrative staff etc. • Achieve sales revenue numbers, budget & profit goals in assigned territory. • Assist in managing quarterly/annual sales budgets and objectives within assigned territory. • Understand and utilize syndicated data to identify sales opportunities and develop sales presentations for assigned territory. Show less

Pharmaceutical Sales Representative

• Feb 2009 - Jan 2010

Intern

• Jan 2008 - Jan 2009

Pharmacy administration and training. Pharmacy administration and training.